General Product Q&A

Hello Team, How to use the Line (Horizontal Rule) in Views?As there's no component available under the drop down in Create Component in Visual Editor for Line Component. Thanks!

I am trying to connect snowflake to EMS through key pair authentication but not able to success. could you please provide the solution.

Hi,I am working on a dummy data and while executing the vertica sql code, getting above error.Can anyone please help me with this.

I would like to move the contents (data models, packages) of on team to another team.Since the teams are on different clusters (eu-1 and eu-5) this does not seem to work with the regular "copy to" function. This question has already answered that this is possible with the Machine Learning Workbench.Is there another way we can do this without using the ML Workbench?Thank you!

Hi,Is there a way to use conditional formatting with icon sets, similar to what it's done in Excel? I need to replicate the RR column of the table Status X Area (last column of the picture).ThanksLDRH

Hello, I would like to know if its possible to get a count of all the flows that are in total in the whole Process explorer. (Including all reworks and cases flows). To show it in a Card.

I actually found a solution for a similar question here. Proposed was the following formula: FILTER "xx"."yy" =CASE WHEN <%=option1%> = 'a' THEN 'value'WHEN <%=option1%> = 'b' THEN 'value2'END; However, as a whole list of purchasing groups needs to be excluded instead of '=' or '!=' we would need to work with NOT IN / NOT LIKE... Meaning something like: FILTER "xx"."yy" NOT INCASE WHEN <%=option1%> = 'a' THEN ('Value1', Value2', ...)END; But somehow I don´t get the syntax, right? Can anyone help?  Thanks a lot :)  

Hello everyone,i have a small problem with the representation of activities in my Celonis. For some reason a few activities are not in order when i look at them via the Variant/Process Explorer. However, if i look into my data via SQL Vertica in the Data Jobs, the Activities are in order. I believe this, because each Activity has a sorting number (descending). Usually i would expect the Activity/Process Explorer to show me the Cases in accordance with their sorting number, however this is not the case for every activity/case. Some are Ok, but some don't fit. Is there any (easy) solution for my problem? What causes this deviation?

Dear Experts,We are planning for Celonis Task mining product demo to one of our client , We wanted to understand whether Task mining capabilities is also part of Celonis EMS product package or do we need to procure separate license to make use of celonis task mining capabilities.Thanks in Advance. Regards,Navalan Veerapandian

Dear sir. I am a student please change my categery. Acadamic

Hi ,I need a tech support here. Here is the stiation. I have cases like Case 123Activity 1 - Attribute A = XActivity 2 - Attribute A = Y Case 231Activity 1 - Attribute A = WActivity 2 - Attribute A = Z Case 321Activity 1 - Attribute A = QActivity 2 - Attribute A = X Now I need to create an olap table likeCAse 1 -Attrubute A - Case 2123 ------- X ---------321 because their both Attr. A = X right ?but how ? I think domain table is not for it.

How to remove leading zeroes from any column in OLAP table?

We need to find the best way to form a connection. How do we go about this? Would it be best to do it on-prem and download the extractor server? If so Would a JDBC connector work? But don't we need to open up access to any firewall ports if needed for that-which is a problem in our case-right? We have thought about the ServiceNow connector offered by Celonis however I think we cannot use it due to the firewall issue. Would an extractor builder work? Celoxtractor via python? What alternatives can we use?

I am looking for any information or documentation which Celonis might (could be connector, or general information advice) on developing process mining for Procurement process using data from Fusion. Any help would be appreciated. Thanks

Hi, is there a free trial version for Celonis EMS to install locally rather than a cloud instance of Celonis EMS ?

All, I am asking some basic question to see if experts are doing something different.Question 1) Consider a P2P Process - Do you take PO -OR- PO-Line items while building case key (I take Line item by the way)2) Date filters - Do you use creation date as standard filter or you change it depending on use case, For example, I take PO creation date for generic overview of analysis but for "rework" I take date of rework in rework analysis sheet.  What's you view?Regards, 

Hi all, Now I'm checking Celonis feature and I found delta/full load option when I try to execute data job with data connection. Does anybody know how to use and how it works? I Checked document portal but I don't find any technical suggestion.  Best regards,

Hi all, I'd like to show something supplimentaly stable data via OLAP table that is not tied with my data model, for example last year sales, can I upload manually? or I must create data with number component? I just want to temporary upload my Excel data to OLAP table to compare with my celonis dash board in one screen.

I am using the function DATEDIFF in the dashboard in order to retreive the time elapsed between the creation of an order and the MAX time in the system.To to this I store this last datetime in a variable, and I use it between quotes in the DATEDIFF function. I can't use this workaround in Action Flow, hence it's giving me the following error: The operation failed with an error. 400: Wrong arguments for DATEDIFF: The aggregation function MAX cannot be used together with a dimension function input. Please check that there are no aggregations and dimensions used together as function inputs. I've tried to store it as variable using the Set Variable tool, but differently from the analysis it doesn't directly retreive the value of the formula (in order to avoid the error above), but instead he just puts the formula inside the query data where I have the DATEDIFF. How can I work this out? Thanks

I saw an Evenlog automerge switch default setting off when I was in Process Data Models to link tables. What is this switch for? What happens if I switch it on? Please advise. Thank you!

Hi everyone, is there a problem with the Sandbox at the moment? If I execute my SQL-Script in the data job, I receive an error message due the tables are not loaded in the schema explorer.  Does anyone have the same issue or any advice? 

Hi, I have a project on which we are supposed to connect Celonis with JIRA with API. In resource section /help/display/CIBC/Jira+Connection it says we should use "Enter the name of the new Jira Data Connection." but we do not have such connector (see screenshot). So, I suppose we need to use Extractor Builder where we can build Extractor for REST APIs calls.I received JIRA url and private key but am not sure how to proceed. When I choose authentication method OAuth2, it requests for client ID and client secret,when I choose API key, I paste URL and private key, but got error message:"Connection test failed, please check the Data Connection's configuration and ensure that the system is running: Request failed with response code: 404 response body: Oops, you've found a dead link. - JIRA" Is there something I am missing in extractor (some other authentication used for private key?) or is there any connector which could be used for JIRA connection? 

Hi, is there a free trial version for Celonis EMS to install locally rather than a cloud instance of Celonis EMS ?

Error:onnection test failed, please check the Data Connection's configuration and ensure that the system is running: Unexpected error when creating database connection: Cannot create PoolableConnectionFactory (Login failed for user 'Training_CelonisDataEngnieer'. ClientConnectionId:d8366093-8a42-4b38-a7a0-043660558f92)