Product Q&A

How can I answer, do customers have significantly different behavior if these deviations happen in an order-to-cash process? Any ideas of KPIs that I could build? 

I got some error in my console: You have reached your 1GB data upload limit -> in celonis error what can I do What can I do to resolve this ?

Hi all :), is it possible to upload a excel file to the data model and connect it to the other tables only via action flows, or perhaps via the ML workbench. Links and Steps how to do it would be perfect, thanks in advance all :)

Hello celopeers,Between yesterday and today my team has noticed problems in the execution of Skills execution apps from the Marketplace and skills developed by my team, in different productive environments.I opened a support ticket but we have not received a response. Maybe someone else is experiencing the same problems or someone from the Celonis team can give us more information? Best regards.

Is there a way to centrally managed the creation of process copilots? I know I can do it with the permissions to "create and maintain an studio package" but that is for everything within the package. Isn't there something that can be used to choose the studio packages where the process copilot can be created? https://docs.celonis.com/en/process-copilot.html

Would any of the possible permissions in here can help me with that:https://docs.celonis.com/en/managing-your-data-integration-service-permissions.htmlEdit Data Pool or Manage Data Pool I want to only let some groups have that possibility (creating new data connections)

Does Cleonis 4.6 On-Prem support OS version SLES 15.5?

Why do my Views(New) keep jumping to the first tab when I go in to edit mode?

Hi team, wanted to know does task mining recorder works properly and give accurate results for Windows 11? I've windows 11, but I was able to install the recorder, however few things didn't worked, like screenshots didn't got captured and I was unable to get process flow view of the task even after uploading the configuration file from task mining documentation app.

what is the difference between action view and a normal view ? How can we create action view ? Can someone explain the steps

Has any one migrated or in the process of migration from using SAP ECC to S/4 Hana? if so, is there a change to the architecture by which you will be connecting?

I want to create an action flow, when I filter the data into the views, according to the filter data action flow triggers and send only the filtered value.

I have created a custom extractor to Extract Success Factors Data using Basic Authentication. When I am generating response, I either get no response or incorrect response for datetime columns. Has anyone faced this before?

Permissions required to read excel fill from SharePoint to celonis ML workbench?

In the apps, we are building insights around missed deliveries. There is a field where user can add comments of what happened and some investigation, however, there is a character limitation which is not highlighted upfront. What is the exact limitation? Can it be changed?

Hello everyone, I'm trying to calculate wit PQL different metrics like the Number of cases which flow through a certain process with specified activities . I'm using activity_lead and pu_first for that. For example (this is the PIZZA CASE): SUM(  CASE   WHEN PU_FIRST("CASE_TABLE", "EVENT_TABLE"."ACTIVITY_EN") = 'Order by phone'    AND ACTIVITY_LEAD("EVENT_TABLE"."ACTIVITY_EN", 1) = 'Start preparing pizza'    AND ACTIVITY_LEAD("EVENT_TABLE"."ACTIVITY_EN", 2) = 'Start baking pizza'    AND ACTIVITY_LEAD("EVENT_TABLE"."ACTIVITY_EN", 3) = 'Baking pizza ready'    AND ACTIVITY_LEAD("EVENT_TABLE"."ACTIVITY_EN", 4) = 'Plan route'    AND ACTIVITY_LEAD("EVENT_TABLE"."ACTIVITY_EN", 5) = 'Departure pizza'    AND ACTIVITY_LEAD("EVENT_TABLE"."ACTIVITY_EN", 6) = 'Pizza arrives at customer' 

Hello everyone.I'm having some trouble trying to understand how this kpi works. KPI(PURCHASING_LEAD_TIME_MARC_PU_AVG_PARAMETERIZED,${SSL_TIMEFRAME_VARIABLE},0) PURCHASING_LEAD_TIME_MARC_PU_AVG_PARAMETERIZED--> this is another kpi in KM which I have figured how it works. My problem is that I do not know how the other part (,${SSL_TIMEFRAME_VARIABLE},0) is exactly affecting the result of the main KPI. Hope someone can give me a hand here. Thank you all!

Hello, i'm not able to access course content, i don't see the start course bouton for many courses, here is an exemple: create-background-filters-in-analyses

Hi all,I have an Action Flow where I use the Get Rows Module to get KPI Value from the KM. Then I use the Separator and do a filter on the on side to track if KPI1 > KPI2. But it doesn't work because the KPI values are somehow formatted as <text>.  How can I do the numeric filter on the KPI's?

my badge are not comming

How to change the language of courses? I am new to Celonis and I'm doing the kickstarter course, whereas the should be a green dropdown menu to change the language of the course, but there is none. And the old method with rescheduling also doesn't work.

I was not able to find selection views functionality in Views which is present in Analysis and which helps very well in slicing and dicing the data.

How do I add language to a button in views, so that when it is clicked the entire view language changes. for example: English and germen, when clicked on English then view appears in English same for germen.