Product Q&A

Hello,As a new user of Celonis, I wanted to check if it's normal that some process connectors, such as the Service Request Management connector (for ServiceNow), don’t come with out-of-the-box applications. In such cases, is it up to us to build our own package from the ground up?

Hi everyone! I am trying to built a Celonis query where I calculate the median time in a process between the Event “DRAFT” and the Event “FINAL”. I would like to additionally get the median value only for one country (e.g. Norway (NO).I have the following query which seems to work without a country condition:MEDIAN( PU_MEDIAN( DOMAIN_TABLE("ACTIVITY_TABLE."ProcessId"), CALC_THROUGHPUT( FIRST_OCCURRENCE['DRAFT'] TO FIRST_OCCURRENCE['FINAL'], REMAP_TIMESTAMPS( "ACTIVITY_TABLE"."TIMESTAMP", hours ) ) ))Now I have problems adding the country condition which would be found in the column ACTIVITY_TABLE.”country”. Maybe I have been starring at the query for too long :D. How do I add it? Best regardsAlex

Everything I’m doing on my OCPM projects (saving and previewing transformations, publishing, running data jobs, loading data models) is taking an obscene amount of time. I’m talking 2+ hours for something that used to take minutes…Is anyone else experiencing this?

Hello all, I would like to know if it's possible to extract the user adoption data/login history from the Platform Adoption View via Pycelonis 2.0.1 (I have the CSV export feature enabled, btw).  I'm trying to navigate to the specific object, but I can't even reach the Admin & Settings panel. Thanks in advance for any help.

Tried with Python script to extract table from the web page, however it didn't work.

how can we write a Pql Statement to count the activities passes through the cases

Hi everyone!I'm having issues with a formula, can you please help or tell who can help me?My goal is to have an OLAP with fields from EKKN and EKPO. I need a KPI to sum the PO item values in EUR. Formula: SUM("EKPO"."NETWR_CONVERTED" )Error: The aggregation function SUM is applied on a column from table "EKPO" which has a 1:N relationship to the common table "EKKN". This means that one input value can contribute to the aggregation result multiple times. For more information search for "Join functionality" in PQL documentation. I've checked the results and, in some cases, it is summing the same value more than once, as predicted by the error. The following solutions did not work: SUM ( CASE WHEN INDEX_ORDER ("EKPO"."NETWR_CONVERTED",PARTITION BY (FILTER_TO_NULL ("EKPO"."NETWR_CONVERTED"))) = 1 THEN "EKPO"."NETWR_CONVERTED" ELSE  NULL END)https://docs.celonis.com/en/sum.html PU_SUM("EKKN","EKPO"."NETWR_CONVERTED")Error: Pull-Up-function could not be executed. PU_SUM: Cannot execute PU-fu

Hi all, I'd like to know if we have one time SAP data extractor that optimized for OCPM Core 5 process. I know this extroctor but it is only available for specific case centric data extraction like O2C or P2P. (I also know it is able to extract specific table one by one with it.)https://docs.celonis.com/en/one-time-extraction-from-sap-ecc-or-sap-s-4hana.html Does anybody know optimized extractor for OCPM? (I found data uploader in OCPM data pool.) Thanks in advance,

Good dayI would like end users to be able to configure a time and then be able to use this time in various KPI calculations in the Views that we are building. I created a Runtime variable (package level) called COTime_USD, I then configured input-box Form Component in a view and set this to data type: time (the input-box can also take “date”, “number” and “string”). I would then like to use this variable ${{COTime_USD}} in calculations and typically add it to a date (ie ROUND_DAY("o_custom_Payment"."Date").I have seen for dates, the variable needs to look like this in order to get it to work in calculations: {t ${{COTime_USD}} }, but I am not sure what I should use in stead of the “t” to define it a time.  When I try to execute the calculation I get stuck at “Syntax error near [:]...”. I have tried the following calculations: ROUND_DAY("o_custom_Payment"."Date") + ${{COTime_USD}} ROUND_DAY ( "o_custom_Payment"."Date" ) + {t ${{CutOffTime_GBP}} } TO_DATE(TO_STRING(ROUND_DAY ( ""o_custom

Hello,Our team is in the process of setting up Linux 8 on our production server and are seeking to migrate the Celonis Connector from our previous Linux 7 server.The Linux 7 server currently uses JDK 11 and a 2022 version of the JDBC connector without the aid of an on-premise client.Would it be recommended to install the current version of the JDBC connector (and JDK dependency) separately, or would installing an on-premise client package be better?

Dear Community,  we would like to use the workday calendar feature in the data model, so that we can calculate the lead time excluding all public holidays + weekend.  Since our data source is not based on SAP, we don't have the TFACS-Table. Can someone help and tell me what kind of table I should update here as a workday calendar:which columns are mandatary?how should the table look like?what is the corresponding data format? An example table would be very helpful here.   Thank you in advance.  Kind regards,Liz

As explained in the documentation, we have added a TFACS-style calendar from our data pool in order to determine workdays between two dates: However, when trying to access the table from the Studio, for instance like this:  WORKDAYS_BETWEEN(  MIN("_CEL_P2P_ACTIVITIES"."EVENTTIME"),  MAX("_CEL_P2P_ACTIVITIES"."EVENTTIME"),  WORKDAY_CALENDAR("AT_TFACS", 'AT')) we get an error message saying that the table does not exist.  The workaround we have done to solve this issue consists on adding the AT_TFACS table to the data model without any connection to the rest of tables in the data model: This does indeed solve our issue. However, we ask ourselves: Is this a clean best practice? Should the table be automatically available in Studio once added as workday calendar option?What happens in the backend when adding a TFACS-style table to calendar options?   

We need for a use case the text which is stored in the SAP table STXL.I know that Celonis provides a converter program for the table STXL.https://docs.celonis.com/en/extracting-the-table-stxl.html We currently using SAP R/3 and S4H. Form the IT Department I got the message that the Celonis program only works for S4H. My question is, if some knows if it is possible to use the program for R/3 and what for changes we must do that it works for R/3. I hope someone can help me.Regards, Christoph

Hi everyone, I am currently working on optimising extractions in Celonis and applying delta for tables. But tables like BSEG, RSEG and CDPOS are not having the relevant date fields nor I can apply header table filters which I joined with these tables in delta filters. Is there any possible solution to apply delta on these tables ?

Hello,Can we create users in Sailpoint and can we integrate with Celonis so that user will be created automatically with a role in Celonis?

Hi all,I try to display the correct throughout time for the process variant in the Variant Explorer (shown to the right for the graph/list) for cropped process flows.I have cropped the process scope using CALC_CROP, both as a custom dimension and as a load script filter. The Variant Explorer returns the correct process of scope, but the total throughput time shown per process variant (shown to the right for the graph/list) is still based on the default CASE_START and CASE_END and not the process defined in the CALC_CROP.I.e, the sum of throughput times between the displayed process steps is not the same as the total throughput time for the variant.Is it possible to show the correct throughput time, given the process defined and visualized in CALC_CROP?Thanks!

 I did set up a record with identifier and the comment component of the "new View" which worked fine and created a new record called "... Comments" in KM. Now I got a change request to change the underlying record and consequently its ID. I did change the identifier of the record. But now (kind of as expected) the comments record is "misconfigured". I get a warning in backend data integration dataload:"Client Error: Can not find the join partner data model column [XXX] for the augmentation column [XXX] in the loaded data model. Querying this augmentation table will not work until the data model schema inconsistency is fixed." In Knowledgemodel "Comment Record" I also get error "Augmentation table wit name YYY_COMMENTS has an invalid configuration and will not be queryable until it is fixed. For details please check the load warnings." I would be fine just deleting the record and table and start from scratch. No need to migrate

Is there a way to fetch all the records present in the list?

Hi All - How can I add a line on the secondary axis to this stack graph in the new views?  

Dear fellow Celonis users, I want to create a bar or line chart where I can compare the development of a KPI in the current and previous year.I saw that somebody suggested to create a filter for the respective year. This might help to switch back and forth. However I want to show it simultaneously in one graph. Appreciate any help.

Dear Celonis Team, I tried to forward a filter through the URL in an View in Celonis Studio. I followed the instructions indicated at the followig doc page: https://docs.celonis.com/en/advanced--forward-filter-through-the-url--e-g--from-an-analysis-.html. Unfortunately, although it is described in the docs using a View, the function to forward a filter via "?filters=.....Base64Tag..." does not work and the filtered View does not open after inserting the string into the URL. I wonder if there is a bug into the function, because following the proposed gif in the documentation it worked well in the past. Please help if you have experience using Views.

Knowledge Model | APC [Data Consumption) Space requirements / impact.Does a Knowledge Model have any APC [Data Consumption) Space requirements / impact?If yes, how can this be determined?  The space size is required to be known as to discern if we’ll exceed APC space.

Hi All, Any best practices on optimizing the APC consumption or any solutions.

Hi folks, Does anyone know if it is possible to have a dynamic date in a table? so that the table has a column with today's data, and the header shows the current date?

The SAP S4H Data Model for Credit Management has changed since ECC.Has anyone had experience in extending the existing Celonis AR data model to incorporate credit management? I am currently developing such a model for a client and would be interesting in the experience of othersRegards