General Product Q&A

##### Order Management App News ##### Dear UsersI am happy to share some news!We recently have launched our technical enablement Set Up Your Order Management Execution App (access it here).If you are technically skilled, and currently (or soon) implementing the Order Management app this course is perfectly suited for you. The aim of this enablement is toExplain and distinguish the three Order Management App modules.Set up the Open Order Processing module.Apply customizations on filters, views, KPIs, and tasks.Create and adjust Execution Gaps.Get support for order management solutions. The training takes between 30-60 minutes to complete and includes everything for you to get started quickly.  For technical inquiries or academy-related questions, please reach out to academy@celonis.com. Happy Learning! https://academy.celonis.com/courses/set-up-your-order-management-execution-app-3kcr  

Hello, I am trying to create with python an Studio-Analysis Script. I am having some troubles adding a new sheet (when is the first one in the analysis) and a new component. Any tip how to figure it out? Many thanks!

unable to see the Name mapping file once successfully uploaded the file.

Hi Guys, I have a general question, I think I understand pull up functions wrong. So i need to use one to filter my olap tabel but the result is not as expected.In general i thought, if I use an olap tabel with one dimension X from Tabel A, Count(A.Y) is the same like PU_COUNT(Domain_Table(A.X), A.Y)? So I use the NAST tabel grouped by NAST.OBJKY and count the NAST.VSTAT. Now I want a second olap table which contains only entries with COUNT(VSTAT) > 2 and use the function PU_COUNT(Domain_Tabel(NAST.OBJKY), NAST.VSTAT) as componant filter, but it doesnt work right. Where is my mistake?  Thanks!

What exactly does the correlation number express in the root cause analysis in the conformance checking tool?

Eg: casewhen table1. Column1 = table2. Column2 then 1 else 0 end. Will this give accurate result or any way we can compare 2 tables to calculate the result? ​

Hello Peers, I am now testing Data Push API by following the instruction of this course in Academy. Data Push API Basics - Data Push API Basics | Partner (celonis.com) Though I have updated my connection ID in body of "Create Push Job", the response after submitting the data job was like below and connection ID was null. Hence the data was pushed to Global Schema in my environment instead of the specified schema.I am attaching relevant information as follows. I would appreciate for your advice to push the data to the specified schema. I have been using Postman to test the functionality. POST URL and Body of Create Push Job:POST URL of Push Chunk:POST URL of Submit Data Job:I have double checked my connection ID was updated as variables correctly. Regards,Hayamu Takahashi 

I am not getting my badge after completing traininy

I didn't received the mail for my badge after my completion of the chapter! Can you look into it..

Are there any Best practices for Naming conventions for: For Data Integration: Tables / Views / Extractions / Transformations, etc.

Is there a demo execution app for procurement? The demo instances on TryCelonis on Procurement seem to be largely the traditional analyses.

Hello Peers, with the Celonis academic license I can't create on-premise extractors, while I can do it with the training licnese. Is this normal? What license would I need instead of the academic?

I created a custom "Process Explorer" KPI to show % ie Activity Count over Total Activity Count. This works fine when there are no selections made on initial launch of but when there is a selection made on a OLAP table the KPI goes blank. Please advice.

Hi all,  my Question is: is it possible to use a CASE WHEN Statement where the condition is a comparison between a variable and a string?Like:CASE WHEN <%=variable%> = 'value' THEN ... I work in Celonis Studio with PQL and created a variable in the Variables Section. What I want to do is filter a chart component depending on what timespan (hour, day...) I selected in a button drop down. Here is a code snippet:CASE WHEN <%=timespan_picker%> = 'HOUR' THENROUND_<%=timespan_picker%>(PU_FIRST (DOMAIN_TABLE... When I try it like this I get an Error which says: Table not found Thanks for your helpN.

SLA Breach notification - Can Celonis send the trigger notification to pre-defined emails based on the risk or likelihood of missing an SLA target? Ex. SLA for tickets in XYZ queue is 2 hours. 50 of those tickets have not been assigned and are 1.5 hours old. Avg time to resolve a ticket is 45 min. Can an action flow solve for a proactive notification to operations asking them to act on these tickets before the SLA breach?  

Hello, I have build an Action Flow where the result of a query is going in an Gsheet File. I am using the Gsheet action 'Add a row' but after each row i must delay 1 second for each now row. Do you an alternative solution ?

Hello everyone, the uploaded picture shows my current problem. I need to transform an inputtable to get to the correct avg values as my output. 

I am new to Celonis. I am trying to update the SAP extractor in a unix and to begin with i don't have clarity on what commands to use to stop and start the extractor in unix/linux. i see some batch file but they are more for windows and online not much detail are provided. Please help

I'm getting the below error while using connectors for Oracle EBS Connection test failed, please check the Data Connection configuration and ensure that the system is running: Telnet connection to the host ebsval.com:1521 failed. Telnet failure

Are there plans to include the histogram component into Studio / Views environment? Could I recreate the histogram component (incl. explicit boundaries feature) in the chart component somehow?

A skill is being used to extract information from an Analysis via a Jupyter notebook. When executing said notebook, I get the error seen in the picture below:I've been checking the components filters and sheet/analysis load scripts and can't seem to find anything. What really bothers me is the "FILTER" seen alone in the first line. Any help would be appreciated, thanks peers!

I followed the guided tour steps properly and created the correct variables. PS: I need a solution in order to continue the guided tour

Essentially what the question title says, we have a "Button Dropdown" Component that allows the user to switch between which combination of Dimension and KPI he wants to see. The KPIs are quite different (# of Days, Invoice Amount in Euros, % of Rework) and therefore require different Formatting and Units.Formatting example: This is supposed to provide a Decimal Number of Days, but here is what we're getting: I have attempted to simply input the formats in a Variable and call that Variable in the KPI Setup, but the resulting Formatting is not making sense! The units work okay, but it's ignoring the space character ("X Days" VS "X Days") Could you please provide some pointers? Thank you in advance! Best Regards, Vasco Carona