General Product Q&A

I failed to clear certification exam two times of "create and deliver value" in value assessment will I get more chance ?

I already setup the identifier in the record on the KM, the profile view too and the link from the table to the profile view is working. But the details on the profile do not correspond to the one I choose Table:settings:  data:    columns:      - field: WF_CASOS.CASE_KEY        id: 5e4d0cde-30b1-484c-8e99-71ce53dab11a        order: 100        onClick:          linkToRecordProfile: true          showInModal: true          openView:            carryFilters: true            carrySelections: true            openInSideOverlay: true            profileView: true            viewKey: detail-dollaridProfile viewmetadata:  key: detail-dollarid  template: false  name: Detail ${id}  knowledgeModelKey: ots-criticas  knowledgeObjectId: WF_CASOS  profileView: truevariables:  - id: fd1cc79c-005f-4ec9-b831-97fbf28f301e    name: id 

Hi I am unable to login to Celonis cloud. The landing page says "We're sorry but your activation link is invalid". I want to complete the training by practising in demo environment. Please help.

For each Billing Date, I am attempting to count the number of Communications received on that same date even though not all Communications received belong to a document Billed on that date. The issue I am encountering is that only those Communications received on the Billing date are included in the numerator of the ratio. The billing document serves as my case key.

Hi all. Is there a problem with the file uploads? We had some data pools with files uploaded but they are not there anymore. Is anyone experiencing the same? Many thanks.

Hello, I small encountered a problem when I wanted to create a simple column chart with a trendline in an Analysis. I created a dimension with ROUND_WEEK(), a KPI with case count and a KPI with a MOVING_AVG for a count trendline of the last five weeks. Now, I only want to show the last six weeks using the limit rows / max. elements fields. When I do this and sort by the week dimension the most recent week is on the left, not on the right as it's usually common practice. Changing the ordering results in showing the first week in the data set, not the most recent ones. Then I tried to use a filter to only show the last weeks but then the MOVING_AVG calculation is wrong since previous weeks get filtered out.  Maybe someone can give me a hint :) Thank you

Hi,I'm building an AF that sends via email some pdf report and some csv from an analysis.The thing is that I need to set different filters for the same pdf report or the same table exported in csv. At the moment I have as many modules as are the objects that I need, for example, 4 Create PDF Report modules that print the page with different filters, generating 4 different PDF objects; same for the csv file, I query the data 4 times and generate 4 different csv files for the same table, but with different filters. The AF is working fine, but it's extremely long and it generates A LOT of objects that I need to send via email. I'd like to make it smarter by, if possible, aggregating the PDF sheets into one single file, as well as the csv tables into one file, creating multiple sheets in the csv. Best case scenario would be one PDF file generated by one module in the AF and one csv file, generated by one query data and one create CSV module. Thanks!

Hi Team, I'm facing the below mentioned Issue while executing the command, Any help from your end would be great please assist. Execution command in cmd : java -Dloader.path=jar -Dspring.config.location=application-local.yml -jar connector-jdbc.jar. I'm getting the below error after execution,ERROR Message : 2022-10-10 19:xx:xx:xx INFO 7040 --- [uplink-thread-1] c.celonis.uplink.manager.UplinkManager  : Uplink could not connect: 'I/O error on POST request for "https://[Team Name].celonis.cloud/uplink/api/public/uplink": No subject alternative DNS name matching [team Name].celonis.cloud found.; nested exception is javax.net.ssl.SSLHandshakeException: No subject alternative DNS name matching [Team Name].celonis.cloud found.', waiting 13000ms before retrying --EOM-- Thanks in advanced. Best,Sudharsan V

[uplink-thread-1] c.celonis.uplink.manager.UplinkManager  : Uplink could not connect: 'I/O error on POST request for "https://XXXX.celonis.cloud/uplink/api/public/uplink": Remote host terminated the handshake; nested exception is javax.net.ssl.SSLHandshakeException: Remote host terminated the handshake', waiting 13000ms before retrying --EOM--   

Hello Experts ,Is it possible to combine Business process from different source system type like SAP CRM or Salesforce CRM with SAP S4Hana Processes using Execution Graph and is it possible to design analysis to view interconnected processes (Quote to Order) using Multi-Event Log. Thanks in Advance Regards,Navalan Veerapandian

Hello fellow PM enthusiasts,  Is there a way to push back the loggings of Studio skills to a Celonis DataModel? (E.g. similar to setting up the Celonis AE Cloud connector and extracting the AE eventlog that can be used in the data model again) I know the logging of Studio skills are kept. The million dollar question is, how can we technically access it and use it for further analysis/monitoring in our data model?  I’m looking forward to hear about the options.  Thanks in advance! Kind regards

Hi, We have a table that is already in the replication cockpit, is it possible to force a full load by option - initialize ? is it safe? Thanks

We know what activities must be in the Eventlog and what tables are required but because it's the first time we work with O2C in SAP it takes time to search through the tables for the correct columns. I know there are connectors and apps available but it seems like when you work with file uploads you cant use them, I may be incorrect.

 I'm aware of the "Global: true" to be added inside the YAML Editor but that filters the entire Knowledge Model, I would want it applicable to only one Record alone instead?

The activity order in the process map in process explorer has changed without uploading/ reloading any data. Any help would be highly appreciable. Thanks in advance

Good evening, is it possible to download data sets for building use cases on my own (e.g. AR, AP, Procurement)? If so, where can I get them? Many thanks Carlo

Hello CeloPeers, Has anyone worked on Celonis Adoption Plan Strategy by business?Any leads/comments / strawman's (if any) on this will be helpfull. 

Hi Community, is it possible to replace a date in the format of YYYY-MM-DD with a variable within a sheetfilter? By now, i couldn`t find the correct syntax.

Good day, For a certain use case, we are generating 1000+ signals. At one time, we are able to see only 50 signals as attached. Is it possible to see all the signals generated in one go. The main aim is to select all the signals at once and mark them as resolved or completed. In the current scenario where we can see only 50 signals, we can only mark these 50 signals are completed and it becomes a very tedious process to mark all signals are resolved.  Please advise if there is any configuration where we can change this setting and view all signals at once. Thanks, Meghna

I have a case where I need to assign automatic or manual users based on 'Change Route' and the following activities that occurs simultaneously at the same time as 'Change in Delivery Date' and 'Change Confirmed Quantity'. But the logic that I'm using doesn't seem to be working. See code below: CASE  WHEN  "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Route')  AND    PU_FIRST(    "VBAP",    "_CEL_MERGED_ACTIVITIES"."TIMESTAMP",    "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Confirmed Quantity')    )    =    PU_LAST(    "VBAP",    "_CEL_MERGED_ACTIVITIES"."TIMESTAMP",    "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Route')    )  THEN    'Manual'  WHEN  "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Confirmed Quantity')  AND    PU_FIRST(    "VBAP",    "_CE

Interested in a Webinar about Process Mining for Service Cloud? Thursday 20th October 11:00 - 12:00 CESTIs your customer satisfaction level not where it should be?Is the first-time right rate lower than what you had predicted? At Apolix, we know your struggle and have created a solution to this problem. Join our webinar where we dive deep into the value of Process Mining for Customer Service. We will be joined by our client Proximus to discuss the use-case in action, the impact it has had on the organization and to answer any questions you might have. What you will learn: How process mining helped to better understand reassignment and ping pongs between agents and their effect on the customer satisfaction ratePreventing inefficient automated queues to delay the resolution timeHow we identified SLA manipulations through analyzing the process flowThe impact process ining has had on ProximusHow you can implement process mining in your company Read enough and want to join the webinar? Sign

Is there any transformation script, or logic available to identify the Outbound Delivery Process in SAP EWM. So that using it we can mine the process of Outbound Delivery Logistic in SAP EWM. Also, if table's required for it and its relationship with other tables is provided it will be beneficial for us to work.

Hi, Does Celonis have text recognition for images / OCR? If so, how is the information stored in the data pool or how does it transform the text into logs? Screenshots can only be uploaded as supplementary info for Task Mining? Thanks

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How to create a academic EMS license in Process Mining Fundamental