General Product Q&A

Hi Team, I'm facing the below mentioned Issue while executing the command, Any help from your end would be great please assist. Execution command in cmd : java -Dloader.path=jar -Dspring.config.location=application-local.yml -jar connector-jdbc.jar. I'm getting the below error after execution,ERROR Message : 2022-10-10 19:xx:xx:xx INFO 7040 --- [uplink-thread-1] c.celonis.uplink.manager.UplinkManager  : Uplink could not connect: 'I/O error on POST request for "https://[Team Name].celonis.cloud/uplink/api/public/uplink": No subject alternative DNS name matching [team Name].celonis.cloud found.; nested exception is javax.net.ssl.SSLHandshakeException: No subject alternative DNS name matching [Team Name].celonis.cloud found.', waiting 13000ms before retrying --EOM-- Thanks in advanced. Best,Sudharsan V

[uplink-thread-1] c.celonis.uplink.manager.UplinkManager  : Uplink could not connect: 'I/O error on POST request for "https://XXXX.celonis.cloud/uplink/api/public/uplink": Remote host terminated the handshake; nested exception is javax.net.ssl.SSLHandshakeException: Remote host terminated the handshake', waiting 13000ms before retrying --EOM--   

Hello Experts ,Is it possible to combine Business process from different source system type like SAP CRM or Salesforce CRM with SAP S4Hana Processes using Execution Graph and is it possible to design analysis to view interconnected processes (Quote to Order) using Multi-Event Log. Thanks in Advance Regards,Navalan Veerapandian

Hello fellow PM enthusiasts,  Is there a way to push back the loggings of Studio skills to a Celonis DataModel? (E.g. similar to setting up the Celonis AE Cloud connector and extracting the AE eventlog that can be used in the data model again) I know the logging of Studio skills are kept. The million dollar question is, how can we technically access it and use it for further analysis/monitoring in our data model?  I’m looking forward to hear about the options.  Thanks in advance! Kind regards

Hi, We have a table that is already in the replication cockpit, is it possible to force a full load by option - initialize ? is it safe? Thanks

We know what activities must be in the Eventlog and what tables are required but because it's the first time we work with O2C in SAP it takes time to search through the tables for the correct columns. I know there are connectors and apps available but it seems like when you work with file uploads you cant use them, I may be incorrect.

 I'm aware of the "Global: true" to be added inside the YAML Editor but that filters the entire Knowledge Model, I would want it applicable to only one Record alone instead?

The activity order in the process map in process explorer has changed without uploading/ reloading any data. Any help would be highly appreciable. Thanks in advance

Good evening, is it possible to download data sets for building use cases on my own (e.g. AR, AP, Procurement)? If so, where can I get them? Many thanks Carlo

Hello CeloPeers, Has anyone worked on Celonis Adoption Plan Strategy by business?Any leads/comments / strawman's (if any) on this will be helpfull. 

Hi Community, is it possible to replace a date in the format of YYYY-MM-DD with a variable within a sheetfilter? By now, i couldn`t find the correct syntax.

Good day, For a certain use case, we are generating 1000+ signals. At one time, we are able to see only 50 signals as attached. Is it possible to see all the signals generated in one go. The main aim is to select all the signals at once and mark them as resolved or completed. In the current scenario where we can see only 50 signals, we can only mark these 50 signals are completed and it becomes a very tedious process to mark all signals are resolved.  Please advise if there is any configuration where we can change this setting and view all signals at once. Thanks, Meghna

I have a case where I need to assign automatic or manual users based on 'Change Route' and the following activities that occurs simultaneously at the same time as 'Change in Delivery Date' and 'Change Confirmed Quantity'. But the logic that I'm using doesn't seem to be working. See code below: CASE  WHEN  "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Route')  AND    PU_FIRST(    "VBAP",    "_CEL_MERGED_ACTIVITIES"."TIMESTAMP",    "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Confirmed Quantity')    )    =    PU_LAST(    "VBAP",    "_CEL_MERGED_ACTIVITIES"."TIMESTAMP",    "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Route')    )  THEN    'Manual'  WHEN  "_CEL_MERGED_ACTIVITIES"."ACTIVITY" IN ('Change Confirmed Quantity')  AND    PU_FIRST(    "VBAP",    "_CE

Interested in a Webinar about Process Mining for Service Cloud? Thursday 20th October 11:00 - 12:00 CESTIs your customer satisfaction level not where it should be?Is the first-time right rate lower than what you had predicted? At Apolix, we know your struggle and have created a solution to this problem. Join our webinar where we dive deep into the value of Process Mining for Customer Service. We will be joined by our client Proximus to discuss the use-case in action, the impact it has had on the organization and to answer any questions you might have. What you will learn: How process mining helped to better understand reassignment and ping pongs between agents and their effect on the customer satisfaction ratePreventing inefficient automated queues to delay the resolution timeHow we identified SLA manipulations through analyzing the process flowThe impact process ining has had on ProximusHow you can implement process mining in your company Read enough and want to join the webinar? Sign

Is there any transformation script, or logic available to identify the Outbound Delivery Process in SAP EWM. So that using it we can mine the process of Outbound Delivery Logistic in SAP EWM. Also, if table's required for it and its relationship with other tables is provided it will be beneficial for us to work.

Hi, Does Celonis have text recognition for images / OCR? If so, how is the information stored in the data pool or how does it transform the text into logs? Screenshots can only be uploaded as supplementary info for Task Mining? Thanks

bootcamp

How to create a academic EMS license in Process Mining Fundamental

Intention is that region XYZ can compare itself with the development of the company in total. Challenge is, that if I filter on region XYZ the data in the component are limited to region XYZ, so KPI for "Company - Total" would show the same KPI as for region XYZ. Reason is clear: Data from other regions are excluded by using the filter on region XYZ.Even if I include the selections into the PQL of the KPI - when using a filter data are somehow limited.Wished solution:How to keep one KPI untouched within one component while others should change based on filters? I can do it in seperate components by using component filters, but that's not the smartest solution I'd like to present in the view, isn't it?

Hi, My Data Model load is getting fail due to below reason.Could anyone help one this? "The export failed: Table contains more rows than the allowed maximum per table of 100000 Please reduce the number of rows."

Hi guys, i have been using the snap version. i want to connect the mysql database to celonis. but in connection section there is not any microsoft database like sql and mysql. is it possible to connect celonis to mysql? if yes how can i do that?

A familar question i have: is it possible to set a column in an OLAP Table static to all filters expect one specific? Thank you so much and best regards!

How can I create apps so that users can use this app with their own data? So how can I extract an app I've created so that it can be used as a toolbox with appropriate data?

Dear All,instead of using manual file upload in Celonis, we would like to save a custom file in sharepoint (where it would be occasionaly updated). Celonis should access the sharepoint site and ingest the file and save it to dedicated data pool. Please. advise if such solution is possible. regards,Michał

Hello,I would like to analyze Parallelel Processes as described in this post: https://docs.celonis.com/en/discover-parallel-processes.html. However, I am having trouble building the activity table and case table. I tried to set it up as follows, but had no success:  Can someone provide me with a sample dataset so I know how to build the table ? I want to achieve somthing like that..