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Question

What will be the cause for the SSLHandshakeException while connecting the Uplink?

  • July 4, 2021
  • 3 replies
  • 14 views
S
Level 2
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[uplink-thread-1] c.celonis.uplink.manager.UplinkManager  : Uplink could not connect: 'I/O error on POST request for "https://XXXX.celonis.cloud/uplink/api/public/uplink": Remote host terminated the handshake; nested exception is javax.net.ssl.SSLHandshakeException: Remote host terminated the handshake', waiting 13000ms before retrying --EOM--  

 

3 replies

J
Level 0
  • justin.stegm
  • Level 0
  • November 22, 2021

Hi @shritej.thorv11,

 

as this seems to be an individual error, could you please reach out to Servicedesk? We require some further information on your instance to solve that issue.

 

Best,

 

Justin

gabriel.okaba11
Celonaut
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Hi Shritej,

we would require some further info and troubleshooting sessions since this could have many different causes. Hence, Servicedesk is the best for this type of inquiry.You can try to troubleshoot it on your own if it is an issue with the cert

celonis.cloud/help/display/CIBC/Fixing+%27unable+to+find+valid+certification+path%27+errors

 

Best,

Gabriel

Gabe
S
Level 1

Hi All,

 

I'm also facing the same Issue, Any help from your end would be great since you've already faced this Issue.

 

While executing in CMD : java -Dloader.path=jar -Dspring.config.location=application-local.yml -jar connector-jdbc.jar.

 

I'm getting the below error,

ERROR Message : javax.net.ssl.SSLHandshakeException.

 

 

Thanks in advanced.

 

Best,

Sudharsan V

 

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