General Product Q&A

Hello, has anyone set up a connector to Intaact, Netsuite, or dynamics great plains? Also, does anyone know if Celonis even has connectors for these three ERP's? If you could let me know, and where to find this information, I would greatly appreciate it.

I am using an olap table where a record from my dimension dissapears when i use a kpi which is based on a table that does not have this record. Why does this happen? can I make it appear using this kpi?

Dear Community, Did you ever handle the following delta extraction error message on JDBC:  Columns: (SYS_NC00065$, SYS_NC00066$, SYS_NC00067$, SYS_NC00064$) have changed. Table won't be delta loaded. Please perform a full load instead. ? The columnname all include a $-symbol, but I cannot understand whether that is a reason.  I would welcome any helpfull suggestion. Thanks a lot

Hi, how can I write the value of a KPI into a variable, to use the value in another Views component? Thanks!

In analysis we can use component filter to filter by using saved formulas whereas in Views able to filter only by selecting attributes but not saved formulas. Even I have created filter in KM and tried using that filter for a component in Views getting error like PQL ErrorA PQL error is preventing this query from executing.KPI with name "Case_type_new" could not be found. 

Is there any use case using Service Now connector ? I want to see how Celonis was able to bring value.

KPI("cancelled_cases")*(KPI("cost_per_transaction"))The Cost per transaction should stay the same figure:Cost per transaction: KPI("total_operating_costs")/Global(KPI("case_count"))So the Case count above must stay the total amount of cases and not reduce if I filter for a shorter time. The Total operating cost is a constant figure.

Do you recommend one in particular? Found issues to integrate? TIA!

Hi folks! Is it possible to create a table in a view that every time a user enters an input in that view, that input can be stored in a variable and this can be used to add new rows to this table inside the view?

Hello All, I have been looking at the banner notifications feature, but it seems that :  no hyperlinks are possible, only URLs as text no formatting of the text is possible via HTML (e.g. bold text, line breaks etc.) Is there any workaround to that so we can publish interactive and visually appealing messages to the users? Thank you!

i cannot found fundamental process mining in business analysis what can i do

The starter kits usually have a Surface Inefficiencies section where there is a column called ‘impact.’ I would like to better understand the meaning of this column. The example bellow is from the order management starter kit and the tab touchless orders. Thanks,Julio 

while using replace function in celonis pql getting an error because string contains a comma in the value and replace function is considering it as a parameter in the function. is there a work around for it?

Firstly I wrote the following code: space = celonis.apps.get_spaces().find('Accounts Payable')package = space.get_packages().find('Accounts Payable Starter Kit')analysis = package.get_analyses().find('Process Cockpit Advanced')content = package.get_analysis(analysis.id).get_content()data_model_id = content.data_model_id I got this output from the code above: [2024-06-26 11:01:22,515] INFO: `get_analyses` returns analyses without content. To fetch the content for a specific analysis call`analysis.sync()` or use `package.get_analysis(analysis_id)` And then I run the following codes:  sheets = content.draft.document.componentssheet = sheets.find('Activities') -It worked. components = sheet.componentscomponent = components.find("APTable")Finally, I got this error:---------------------------------------------------------------------------PyCelonisNotFou

i failed rising star technical assessment attempt 2 time but fail both time then after 2 days i came back see there is not refill again then what i should do?

Hi I am trying to calculate the time elapsed since the occurrence of a particular activity and all subsequent activities in the case.For example, if there are 5 activities in a case, of which the activity 'Lodgement' is the second activity. I would like to calculate the time take between 'Lodgement' and the 3rd activity, 'Lodgement' and the 4th activity and 'Lodgement' and the 5th activity.Note:1.The number of activities per case is not a fixed number.2.The occurrence of 'Lodgement' activity is not fixed in the activity order. Any pointers on how this can be done in PQL is much appreciated.Many ThanksAshwin Hosbett

Hi All,I am trying to find out how long a case officer spent time on a case on a daily basis.For Example - If there are two officers - Alex and Rick, I would like to find out how much time Alex and Rick spent per case every day.Any pointers on how this can be done would be helpful.Many Thanks!RegardsAshwin H

I had removed ALL instances of KPI("3_days_") KPI("1_to_days_") and KPI("0_days_") from the view...but they still show up as if they exist in my Vendor LINK Scorecard table.      name: Vendor LINK Scorecard      options:       density: compact       resizeMode: expand       allowDataExport: true      dataSources:      - id: 8e94d967-cd94-40a2-b167-34a913ae69fa        pql: TABLE("contract_item_link"."LINKHDR - Vendor Org",         PU_LAST("contract_item_link",LTRIM("contract_item_load"."YYSUPNR",'0'),         ORDER BY "contract_item_load"."YYSUPNR"),         PU_LAST("contract_item_link","contract_item_load"."NAME1", ORDER         BY "contract_item_load"."YYSUPNR"),         KPI("contract_item_score_link"), KPI("3_days"), KPI("3_days_"),         KPI("1_to_2_days"), KPI("1_to_2_days_"

I want to create a filter for invoice amount where the user can select between (>, =, <) and be able to add/select certain invoice value. Example: amount > 1025 or amount >1000 Is that possible in the new view? Thank you

HELLO, CAN YOU HELP WITH THIS ERROR: The load failed: Load failed. Error message: Error joining table ["OE_ORDER_LINES_ALL"] with table ["HR_ALL_ORGANIZATION_UNITS"]. The data type [FLOAT] of column ["OE_ORDER_LINES_ALL"."ORG_ID"] does not match the data type [INT] of column ["HR_ALL_ORGANIZATION_UNITS"."ORGANIZATION_ID"]. I HAVE ALREADY PARAMETRIZED THE COLUMNS AS FLOAT IN ALL EXTRACTIONS BUT THEY STILL HAVE AN ERROR

Hello everyone, I'm currently building an action view for employees to use. It contains a table that should have interactive functionalities. In the 'old' views I have created a record identifier (if not existing beforehand), an augmented attribute for this identifier (STATUS) and then added this attribute to my table. Now, in this new view, adding an augmented attribute within a table is not possible anymore? How can I add the status so that I can build a NEW and OPEN tab for my employees to see what was already processed and which data records are still new? Any ideas or documentations on this? Thank you so much! BRJulia Bauer

Hello; I get the error message "Extraneous ''' "when I try to write the following PQL-Query in Views. KPI("REPEATED_CASE_COUNT_SELECTED", VARIABLE('Scan Invoice', 'Send PO Auto (Jaggaer)')) Does anyone recognize what the problem is here?

In analysis we can use component filter to filter by using saved formulas whereas in Views able to filter only by selecting attributes but not saved formulas. Even I have created filter in KM and published & tried using that filter for a component in Views getting error like PQL ErrorA PQL error is preventing this query from executing.KPI with name "Case_type_new" could not be found.

if so, do I need to make this change in all Filters?  Thank you BRAna