Product Q&A

The account type is selected as guest instead of partner when signing up. How could I change the account type?

Hello, I want to create a custom dimension for the variant explorer in order to remap certain activity values to NULL. However the activities need to be remapped based on a corresponding table which holds information regarding which activities need to be remapped to NULL. For Example -> In the above images which are connected to each other in the process data model. What should basically happen is that activities A,B,D should not be changes but activity C should be remapped to NULL. Is there any way to implement this using PQL while building the analysis?

Hi,adding custom KPI such as "Automation Rate" can by done in the Process Explorer of an Analysis. But this option is not available in the Process Explorer within a View. Is this by purpose? If yes, what's the intention behind it? I would like to show a low automation rate in order to use ML to automate incoming orders. Thanks!

I am going through Business Architect Value courses specifically in 'Guided Tours: Create Benchmarking, Dynamic Drilldown Table' and the Guided Tour, "Create Benchmarking", in the Academy icon is nowhere to be found. How can i retrieve this guided tour?

We need to upload files of more than 1 Gb size. Is the IBC Loader that can be downloaded from GitHub recommended by Celonis? Is there any other way to upload big files? Thanks

Hi, my Average of a PU-Function outputs two different values, when used in a table or a single KPI, when filtered for a dimension. When I use this simple PU function:  AVG(PU_COUNT("_CEL_RADAR_ACTIVITIES_CASES", "_CEL_RADAR_ACTIVITIES"."PROCESS"))  this happens: I have validated, that the output within the KPI is the right one, when filterd by a Dimension (in this case by "Deutschland"). Within the table however, the very same formula leads to wrong results. How can I fix it? What is the reason for it? I am just getting started with PQL. Since I could not find an answer within the forum, I hope you guys can help me. Thx Best, Max  

Hi Community,I have a question : I'd like to use LIKE operator in CALC_THROUGHPUT function like this.​---FILTER (CALC_THROUGHPUT(LAST_OCCURRENCE[LIKE 'A_%']TO FIRST_OCCURRENCE[LIKE 'B_%'],REMAP_TIMESTAMPS("TABLE"."TIME_STAMP", DAYS))) <= 7 /* only within 7 days duration.*/​---but this doesn't work and I found the page* that is similar to my question.​This page is helpful, but in my case, the first half of the first argument(LAST_OCCURRENCE[LIKE 'A_%']) requires LIKE operator as well. ​Please let me know if you have any ideas.Thanks.​*Reference : https://www.celopeers.com/s/question/0D50700000GC6lJCAT/using-ldquolikerdquo-in-process-functions-as-calcthroughp

I have written a python script & it has no error. But still it cannot able to extract tables from Source. The uplink connection is successful. The script is returning data in json fromat. Can anyone please suggest solution?

Hi all! Anybody knows or have information if there is a connector for a3ERP?

Hi,  I am currently using this code: SUM("Sheet1"."Column1".'1' / SUM("Sheet1"."Column1") and I am essentially trying to find out how many 1s, 2s, and '-' there are, in the form of a percentage. I tried doing "Sheet1"."Column1".'1' so specific which value I am trying to calculate but I don;t think the code is correct? Thanks,Terence

In my current UseCase i do have the following issue: I have five transporters. Each of the them transports 5 packages.Therefore i do have 25 rows in my table. I also have the time when the packages need to be delivered and when the transporter delivered them. I want my pie-chart to show how many transporters delevered their entire load of packages on time and how many did deliver at least one package to late.  

Hello, is there an easy way to automatically export singe KPIs from an analysis to a shared folder? Data type is not important.  KR, Matthias

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Are there Use Cases focused within the health care industry?

e.g. Last Question about number of connections for the concurrency matters data does not correspond

Hi, We are a shared services company and we would like to provide differentiated access to users depending on client/company code.For example: User A Access: Company codes 1000 & 1001 User B Access: Only company code 1010 Is it possible? Thanks 

Could you advice if it is possible to export analysis from our Celonis cloud environment and import that (data model and visualizations) to other cloud environment? I have been trying to search but have not been able to find clear answer if and how this could done. Thanks!

Hi together, In Celonis Snap it seems that the Anonymization & Pseudonymization feature is locked. Just out of interest, how exactly does the feature look like in the enterprise edition? So it is possible to a.) anonymize (not possible to trace back / recover), and b.) pseudonymize e.g. with custom string or hash (possible to trace back / recover) ? In particular I would like to know whether its possible to trace back information of pseudonymized columns. Thank you in advance! Best regards, Daniel

I want to create an alert which sends e-mail to a group of recipients when the Data Load is successful. Is it possible to trigger an alert directly from Celonis? I can subscribe to a data pool to get alerts on reload failure but not when It is successful. In addition Is it possible to get the Log history of the reloads for analysis?

Hi Community,I was wondering if someone would have the solution to my challenge:I have built an OLAP table with one dimension and multiple KPIs. The dimension is the Country, and the KPIs are the number of entries in the PO table (COUNT_TABLE(case_table)), the number of distinct values of a specific field (COUNT(DISTINCT case_table.field), the total cycle time between 2 activities and then different ratios like automation, change and rework rates which use the activity table as basis. I also show the total value of the POs per country and have used here for statement SUM(case_table.value). Yet, doing so it appears that the calculated value is not correct as it identifies the value of each PO line and sums it up for each activity encountered on the PO lines. The same formula used in a pie chart returns the correct value.When I hide the different ratios in the table, the correct total value is returned.  The first two KPIs with the coun

Hello, how do you deal best with deleted records in Delta extractions? For a set of tables, we see, that delta jobs do not account for records that are deleted in the data source.E.g. when we extract a table and at that specific point in time it has - let's say - 50 records, but in the meantime, 25 of them get deleted, we have different data in Celonis and in the data source. The next delta job will not remove those records in Celonis, but only add changes or new records. Only a full extraction will overwrite the table and in the process of doing so, remove the deleted records.The question therefore is, what is best practice here? What options other than the Real-Time-Extractor and running full jobs daily do we have? Thanks!

Dimensions: Number of reworkKPI1: lead timeKPI2:Number of cases​I can't get the number of cases corresponding to the number of rework. Please let me know if there is a syntax.

Is there a way to calculate all KPIs by considering working days only? e.g. 5 workdays per week? e.g. average case duration would be lesser considering 5 days instead of 7.

I have cleared my Celonis Implementation Professional certification. How do I get the complete certificate/bage?

Hi all,​May I ask for the examination of Solution Professional, we need to submit a Demo for the last test of the certification, right? Is the Demo created by myself? And have to record my screen and explanation on the Demo, then submit the Video file to the system？​​Thanks and Best regards