Product Q&A

I have recently started working in Celonis and exploring the Machine Learning module. When I created an app and now trying to open it, it shows "403 Forbidden (nginx)" error. Snapshot attached. What can be the possible reason? 

Could you please tell me how to create bar chart in celonis studio?

I have a problem with the course "Configure Action Flows". When I try to get access to the documentation to download the Agent installer,it always leads me to a page where a white page pops up and it is just written "Forbidden"

We are trying to add same KPIs but with different filters on same column chart (side by side), but not able to do.For e.g. we want to show number of emergency breakdowns for two plants, this will require to calculate same KPI but using a filter.Another example is to calculate downtime for two different type of work orders ( Emergency and Preventive maintenance). We want to show comparison in same chart with two columns.

The students are a mixture of engineering and logistics majors and this is their first experience with process mining and Celonis.

Hi, Celonis doesn't seem to like the escape character ("\\") when filtering graphs for product texts so tried to just replace it with the following formular: REPLACE("VBAP"."MATNR_TEXT",'\\', '-') However, I get the attached error message.  Best regardsAram

How to set auto increment field while creating table in celonis sql, since identity is not working

trying to make a connection between Oracle EBS and Celonis and I'm getting an error. Need your assistance

Hi, I have acess to celonis partner portal but I am not able to acess https://persistent-systems-sandbox.demo.celonis.cloud/ui/login . Please help me to access Sandbox. My email id is manpreet_rekhi@persistent.com, provide instructions

I'm looking for the use cases using machine learning functions in the Celonis. Could you please share the information?

How to find or update IP address of Celonis Instance

how to find detail error message by support ID, it takes time to open a ticket to support time every tie.

Hi, I want to send an email from my Action Flow, using Microsoft O365 Graph API. Towards that, I have been given a tenant id, a client/app id, and a client secret key. When I try to use the standard O365 Email connector in Action Flow, I only see option for client id and client secret key. I do not see an option to provide tenant id (first screenshot below). As a result, I get the error below (second screenshot below) as I need to use an API endpoint that needs the tenant id. How can this be done ?  Thanks !

I would like to keep a KPI analysis and transformation center chart on the same page. Is it possible to have some sort of iFrame, or view to transformation center in the Analyses? Or perhaps a Studio View?

Hello everyone, recently, I wanted to move an analysis/workspace (IBC process analytics) from one team outside of my organization to a workspace within my organization (two different teams). Hereby, I have started with Exporting the workspace (see screenshot), which gives me two JSON files (analyses.json & process.json). My question is, how do I import those two files within my internal workspace? Not having to rebuild the analyses would clearly mean a lot of time saving. Does anyone have suggestions here? Best regards Matthias

I couldn't find any training tracks for Process Improvement. I have checked under the Categories > Process Improvement. Thanks

Throws this error:Data model load failed during table export: Data model tables could not be exported: O2C_VBRP, O2C_MARC, O2C_KNKK, O2C_VBUK, O2C_VBUP, O2C_VBFA, O2C_VBAP, O2C_KNA1, _CEL_O2C_ACTIVITIES, O2C_KNB1

I have logged into C4C+ and also invited a few of my colleagues. We intend to start a new project shortly.However, I am unable to navigate to the "Team settings" so that I can assign roles to my team members. I dont get the link to Team settings at all!

According to internal Accenture resource, once the engagement is completed, all the instance is decommissioned due to its policy. But we would like to retrieve deleted instances in the following link.  Is this possible? If so, what is the process? The link to the aforementioned environment:https://accenturepts.us-2.celonis.cloud/process-mining/ui?workspaces=f0b0621c-14ea-4f2a-b025-44965f21d257

I want to know more about the cost of your product.

Hello, I would like to calculate a market share by country in a simple table. Problem : i have column 1 : Country, column 2: sum(invoice), column 3: market share by country but i it take the sum just for the country and not the sum of all of it

The following code block was used to connect machine learning workbench to Celonis data models. The code worked for a long period of time until recently it returns an error. Anybody has an idea?  pip install --extra-index-url=https://pypi.celonis.cloud/ pycelonis --upgradefrom pycelonis import get_celonisfrom pycelonis.pql import PQL, PQLColumn, PQLFilter ------------------------------------------------------------------------------------------------------------------------------------------------------ImportError Traceback (most recent call last)<ipython-input-9-175b2f233f28> in <module> 1 from pycelonis import get_celonis----> 2 from pycelonis.pql import PQL, PQLColumn, PQLFilter ~/.local/lib/python3.7/site-packages/pycelonis/pql.py in <module> 4 from collections.abc import Iterable 5 ----> 6 from .utils.api_utils import CelonisCollection 7 8  ImportError: cannot import name 'CelonisCollection' fr

I need to setup a data push to the API, but I'm not able to find how. I only have a tech. sheet saying that this is possible. Regards,

Hi There,  I would like to get Average throughput time between activity A and whatever activity coming after A. For example;Case 1 / Activity Sequence: A->B->C->D->A->ZI need the sum of throughput times case level (A->B) + (A->Z)I also need number of occurrences of A case level (2)..Finally my resulting KPI formula will be like;Total throughput time (A and next activity) / Total Number of Occurrences of A How can we make it happen in PQL? Thanks in advance, Best Regards,Oguzhan    

Hi Team, I got an error when running an Extracts data job after establish a connection with SAP.The description of the error is as follows: Error setting up extraction. Error executing function /CELONIS/FM_GET_TABLE_METADATA. Celonis Support ID: bb3af819-7bdb-4fe5-8ea6-f326c668079c Can you please give me a solution? Regards, Omachi