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General Product Q&A

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1,457 Topics
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1456 Topics

sooraj.edayaLevel 3

asked in General Product Q&A

How to get all activities from different tables displayed on case explorer without eventlog merge on Datamodel?

HI Community, We have a 3 different Activity Tables; One Main Table and 2 Department specific tables.(without an Event Log Merge on DataModel). We could use the MERGE_EVENTLOG function on the Process Explorer but When it comes to Case Explorer, it shows onyl the activities from Default table. Is there a workaround to show all the activities with out eventlog merge? Best Regards,Sooraj

onkar.sharm14Level 3

posted in General Product Q&A

Does anyone has any solution for the error :- 'ROLLBACK: Table 'Case' does not exist'.

Does anyone has any solution for the error :- "ROLLBACK: Table "Case" does not exist". Whenever I am trying to extract the Case table in Celonis, it throws an error with the message "ROLLBACK: Table "Case" does not exist." The most irritating fact was that it was throwing error while inserting the records in EMS, that means it use to extract all the chunks from SF, take hours to do that and at the end it was throwing the error.

natnapin.ketchLevel 2

asked in General Product Q&A

Is it possible to change row's color in the Table component in the View?

Is it possible to change row's color in the Table component in the View?

federico.sparaLevel 3

asked in General Product Q&A

Going to new line in kpi

Hi, Is there the possibility to display a kpi in two lines? Like for example in an olap table. I've tried putting /n or CHAR(10) but it doesn't work.I'm now displaying values concatenated on the same line, like 3 days - 10 objects. Expected output:3 days10 objects Thanks!

claire.chen12Level 3

asked in General Product Q&A

Is it possible to automatically upload file to data pool using Action Flow?

Currently, my client have a list of user IDs that we update weekly and upload manually. I would like to automate this process. We are currently considering these two methods.1. PycelonisCreating a script using the Pycelonis method maybe is a good idea and I found this answer.upload parquet file and refresh data modell automatically (celopeers.com)2. Action FlowI have not looked into this in detail, but I am wondering if it is possible to use a module such as HTTP request to upload a file, for example. I would appreciate any advice you can give me on the above, especially the second one.

denise.kruge12Level 4

asked in General Product Q&A

Hi, how do I extend my project in the new C4C project Hub?

Hi, how do I extend my project in the new C4C project Hub?

jumbo.szkLevel 4

asked in General Product Q&A

I'd like to omit throughtput time between specific activity

Hi all,I'd like to know how to omit specific throughput time activity. In my process flow is A->B->C->D, for example, and the throughtput time between C to D is too long than other throughput time and it might be misleading so I'd like to omit that value. does anybody know how to do it?

raul.rodri12Level 3

asked in General Product Q&A

Hello When I want to connect Celonis to a Google sheet in my corporate email, Google blocks my access and says that I Celonis is trying to acces confidential information. I have configured that anyone with the link can access and it continues bl

the access. Do you know how can I remove this lock?

vasco.caron11Level 4

asked in General Product Q&A

Writing back to Data Pool from Action Flow

Good morning, We've set up an Action Flow that sends out an Alert under certain conditions. We're currently trying to set up a Historical log of the Alerts sent, but our JSON Bubble is set to REPLACE: Is there any way we can change it so that it APPENDS new data to the table, instead of recreating it? Thank you in advance Best Regards,

shravya.b11Level 4

asked in General Product Q&A

Action Flow - Dynamic Filters

Hi,I would like to achieve an Action Flow where an Email would be send to the corresponding users/customers based on Customer or company code column value. ( for example, Based on the Company Code Value (say A), the email should be triggered to customers belonging to A. Similarly for other company codes say B,C, etc.). How can we implement a dynamic filter for the above requirement to send mails accordingly. Currently, we are doing it manually for every company code using router. Please find the screenshot below for reference.Kindly let us know how to proceed further. Thank you in advance :) FYI : @reenu.josep12

deleted.delet27Level 1

asked in General Product Q&A

How to fix problems with JupyterLab / ML Workbench APP theme problems

Hi, For some time nearly everyday I've got problems with my ML app. When entering that app, I can see 2 errors: 1) Failed to load the jupyterlab-git server extension<html> <head><title>502 Bad Gateway</title></head> <body> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx</center> </body> </html> 2) Error Loading ThemeStylesheet failed to load: https://XXX.celonis.cloud/ml/workbench/ea5543aa-9e2c-4923-bced-2713b6162a87/lab/api/themes/@jupyterlab/theme-dark-extension/index.css Do you have any ideas how it fix it? What's strangest, sometimes everything works just fine (Switching to Celonis EMS theme fixes CSS, then switch back to dark theme works sometimes, sometimes not). I know i can create new app, and transfer code there, but I would like to avoid that. UI after switching to Celonis EMS theme and then to Dark Theme: Best Regards,Mateusz Dudek

erwan.bégocLevel 3

asked in General Product Q&A

Is it possible to compare KPI for a period outside the selected time frame

Hi Community, I would like to know whether it is at all possible to select (using the date picker) a given time frame (say 01/07/22 to 30/09/22), have the corresponding KPI calculated, and compare it for the same time frame last year (01/07/21 to 30/09/22)? Is there a way to calculate for events outside the selected time frame? we currently do this using an intricate arrangement of variables, but i wonder if there isn't a more efficient way to do this, using standard Celonis features. Thanks in advance.

navalan.veera13Level 3

asked in General Product Q&A

For calculating overall APC storage volume in an celonis 4 on-premise system ,Do we need to consider Disk and log volume size ?

Dear Experts,As we are planning to migrate from celonis 4 on-premise to celonis ems cloud ,we are not sure how to arrive at the calculation of APC space , Can we get the details of APC consumption for all the processes under License tab in Administration panel for Celonis 4 on-premise system ? Thanks in Advance Regards,Navalan Veerapandian

andrea.lópezLevel 2

asked in General Product Q&A

Hello, We am trying to filter an OLAP table with a KPI or from the same table. In general we want to exclude from the analysis the rows of that OLAP Table that do not match with a condition (given by a KPI, a calculus etc..). *In the example, we would like to take values 5 and 6 from the column "COUNT(BKPF)" If anoyone have the same trouble or could help me for that I would appreciate it. Than you in advance.

sushmith.dechaLevel 3

asked in General Product Q&A

1. Celonis EMS connection with Power Bi and 2. User details

Have 2 concerns: 1. Heard from Celosphere that now celonis EMS can connect with Power Bi.. Is it live? If yes then how?? 2. Can I create a olap on how many of them are using a particular dashboard and user details???

janpeter.van.dLevel 8

asked in General Product Q&A

Install JDBC connector on Windows Server 2019 or 2022

When installing the JDBC extraction software, still Windows Server 2012 R2, which will be discontinued next year, is preferred (see Step 2- Setting up the SAP Extractor Service (celonis.com)). For durability reasons and company policies, we want to install in on Windows server 2019/2022. Has somebody experience with these versions and the working of the software, can we guarantee that the extractor software works on windows server 2019/2022?

pinjari.mahabLevel 1

asked in General Product Q&A

Celonis academy fundamental eduskil badge

mahaboobbasha@gmail.com

rohan.de.siLevel 2

asked in General Product Q&A

Regarding SAML JIT group provisioning, can you please clarify system behaviour:- when are existing members cleared from a group?- will SSO users remain in groups where no claim is presented?- is it possible to revert a group to manual management?

Same questions expanded:- after the first SSO user presents a claim for a group, are all existing group members removed at once?- will SSO users remain members of groups where no claim has been presented?- to revert to manual management of a group, is it enough to stop presenting that group as a SAML claim? i.e. can we immediately populate groups manually again, or some other action required first?

jack.everaLevel 3

asked in General Product Q&A

Capture duration between two process checkpoints and categorise if over a certain threshold

For late payments, we want to calculate or capture the duration an invoice takes between two process checkpoints and if it's over an expected duration, then we tag the entry with a reason label. Example If the duration between Vendor Creates Invoice + Scan FI Document is greater than 2 days Then, add reason 'Late Submission / Missed in Inbox' into reason column We have multiple statements to add for other checkpoints but the logic is the same. Any help would be greatly appreciated Thanks

florian.schopLevel 2

asked in General Product Q&A

PyCelonis - "500 Server Error: Internal Server Error"

Hi all,I am currently trying to import data into the ML workbench using pycelonis get_data_frame. However, I am receiving the error "500 Server Error: Internal Server Error". It seems that my instance has no permissions for POST/GET in the API. I have added all thinkable permissions to the App key, used my personal admin user key etc., unfortunately, all without success. Does anyone have any clue what the issue could be? The same set-up works perfectly fine for another Celonis instance that we have commissioned.Much appreciated and kind regards,Florian

navalan.veera13Level 3

asked in General Product Q&A

How different is Value Discovery apps that come as part of Starter kit from the Celonis Execution apps ? As value discovery comes in ems marketplace with no additional cost , Do we have separate licensing model for using Celonis Execution apps f

How different is Value Discovery apps that come as part of Starter kit from the Celonis Execution apps ? As value discovery comes in ems marketplace with no additional cost , Do we have separate licensing model for using Celonis Execution apps features ?

sarina.sommeLevel 3

asked in General Product Q&A

Is it possible to keep the filters with an overlay in the process explorer?

Hi all, I'm currently using the overlay functionality on the process explorer. We use this feature to open a profile view which shows the process explorer in a focus mode. As you can see in the screenshot if I filter the view and open the profile view via the process explorer the profile view is not filtered. Is it possible to keep the filters from the view to the profile view via the process explorer? Thanks and kind regards,Sarina

janpeter.van.dLevel 8

asked in General Product Q&A

Push Dataframe via PyCelonis 2.0.0 failing

Hi all, Using the updated PyCelonis version 2.0.0, I'm unable to push Pandas dataframes en parquet files towards the data pool. In the feedback, it states that it cannot be parsed towards a parquet file, but when I do this via Pandas (pandas.to_parquet()), this works without any problem. Are people facing similar problems? Best regards,Jan-peter

olivier.grailLevel 2

asked in General Product Q&A

Percent stacked barHello, do you know if it is possible, with Studio, to have percent stacked bar graphs?Thanks

Percent stacked bar Hello, do you know if it is possible, with Studio, to have percent stacked bar graphs? Thanks

sarina.sommeLevel 3

asked in General Product Q&A

Hi all,is it possible to block another user from deleting my comment in the commenting component for views? And can I block the comment function as long as no specific order number has been selected?Thanks :)

Hi all, is it possible to block another user from deleting my comment in the commenting component for views? And can I block the comment function as long as no specific order number has been selected? Thanks :)

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