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Hi celopeers!

 

I've got a use case which would be made easier with the use of an internal distribution list instead of sending to leaders who then forward on the email to the necessary parties. Have you successfully implemented an action flow using a distribution list and if so, how?

 

Thanks!

Hi Matt,

 

I have worked on something similar and logic can be defined based on routers in action flow.

 

The only caveat is can you define the distribution through logic ? Assuming a leader is already doing it manually the answer is yes ....

 

You can get started by using routers in action flow, to define the logic and segregate based on your distribution list

 

image 

Hope this helps !


Hi Matt,

 

I have worked on something similar and logic can be defined based on routers in action flow.

 

The only caveat is can you define the distribution through logic ? Assuming a leader is already doing it manually the answer is yes ....

 

You can get started by using routers in action flow, to define the logic and segregate based on your distribution list

 

image 

Hope this helps !

So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.


So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.

Does it populate when you are sending to a single user ?


So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.

Yes it's the distribution list that's having an issue


So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.

This does not seem to be an Action Flow issue, I have seen this happen with other tools as well I am guessing you are using Outlook, can you check your Message Delivery Restrictions.

https://learn.microsoft.com/en-us/exchange/troubleshoot/mailflow/external-user-cannot-send-email-to-distribution-group

 

I hope this helps!


So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.

Also are you using a dedicated SMTP mail server or Email by Celonis ?


So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.

It's an Email by Celonis skill. Even we have other active skills which use this and they send without issue.


So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.

To a distribution group ? Can you still check the Message Delivery Restrictions ?

Another way to test this would be to send an email from a account outside your organization if that too fails there is a restriction......


So I've got everything already setup with an email and such. My issue is the sender - essentially want the "To:" field to be sent to a distribution list of many. Like "+Group of Emails" within Outlook and if you click the '+' it'll show you the members in said DL.

 

image 

I would think it was something like this here. The distribution list has an associated email to our server, but when I tried that, the email never populated.

Maybe it is the distribution list, that is restricting who can publish (or from what domains, or from what IP's)


Okay so unfortunately none of those helped which is a huge bummer.

 

So we found another way around it - making an HTTP request. Which leads me to my next question - how can I attach a PDF in a JSON HTTP Email call?

 

Current AF StateThis is the flow I have makes an HTTP request to send an email via a "noreply" email.

 

The issue is getting the PDF as an attachment.

 

{

"Message": {

"Subject": "Sending Email from Celonis",

"Body": {

"ContentType": "Text",

"Content": "This is a test email from Celonis Prod email Account."

},

"ToRecipients": t{

"EmailAddress": {

"Address": "matt.wittyngham@kcc.com"

}

}]

},

"attachments": t{

"data": {{9.json}},

"name": "Test PDF.pdf"

}],

"SaveToSentItems": "true"

}

 

This is the JSON content I'm currently passing.


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