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Process Analysis

In the Process Analysis topic, you can ask questions and start discussions about systematically examining workflows to identify inefficiencies, capture value opportunities, and get recommendations for improvements using Process Mining and AI.

  • 664 Topics
  • 1,671 Replies
662 Topics
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Level 2
chen.leiLevel 2
asked in Process Analysis
Decision Tree in Celonis

Hello Team, I noticed the decision tree function seems not available. Is it true or just the blue color didnt show? Best Regards, Chen Lei

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Level 3
neel.neelLevel 3
asked in Process Analysis
Need HELP: KPI for Touchless or Manual Intervention or Unknown

HelloI am trying to create a KPI called PO Touch Indicator that will allow me to have a Value of touchless, manual intervention, or unknown based on the activites and User Type per PO.When AT LEAST one UserType = - then unknownWhen ALL UserType = B then TouchlessWhen AT LEAST one UserType = A and rest are B or all are A then Manual interventionEx 1:PO: 12344232 // PO ITEM: 01 // Activity: 1 // UserType: A // KPI "PO Touch Indicator: unknownPO: 12344232 // PO ITEM: 01 // Activity: 2 // UserType: - // KPI "PO Touch Indicator: unknownPO: 12344232 // PO ITEM: 01 // Activity: 3 // UserType: B // KPI "PO Touch Indicator: unknownEx 2:PO: 12344232 // PO ITEM: 01 // Activity: 1 // UserType: B // KPI "PO Touch Indicator: touchlessPO: 12344232 // PO ITEM: 01 // Activity: 2 // UserType: B // KPI "PO Touch Indicator: touchlessPO: 12344232 // PO ITEM: 01 // Activity: 3 // UserType: B // KPI "PO Touch Indicator: touchlessEx 3:PO: 12344232 // PO ITEM: 01 // Activity: 1 //

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Level 1
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Level 2
rakesh.paul11Level 2
asked in Process Analysis
Custom Sorting of Dimension in Combo Column Chart

Hi Team, We want to make one Column Chart, where X-axis (Dimension) have a data point like (0-3 Days, 4-6 Days, 7-9 Days, 10-16 Days & 17+ Days) and KPI will have such as PO Lines Pending & PO Pending GR Amount. But the issue is sorting not working properly, its sorting randomly. Is there have a way to custom sort the Dimension. Regards, Rakesh Paul

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Level 3
sasan.babaz12Level 3
asked in Process Analysis
Creating a drop down Button for a specific table

Hello, I try to create a Button drop down component for just a specific table in my analysis. So when I filter with this button, just this specific table is effected. Can anyone help me how to implement this? Best Wishes Sasan

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Level 3
marco.muenc
Level 3
marco.muencLevel 3
asked in Process Analysis
Reference Date view in analysis

Hi, in an Accounting use case we are looking for sales order items, where a goods issue was already booked but no invoice was created yet. That works fine with the process functions and shows always the cases where this situation is currently valid. My question: Is there a possibility to show also the situation at a reference date? So for example that you can display the amount and value of sales order items that have been in this so called ship to bill stock at 04/30/19? Thank you and best regards, Marco

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marco.muenc
Level 3
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Level 3
sarah.kraftLevel 3
asked in Process Analysis
Rounding error when dividing

Hello, I was trying to get the Median of a column. But no matter which way he calculates, he just gives me a rounded number. Even if I enter the numbers manually, the correct solution would be 4.54. Anyone have any idea what it is? Rundungsfehler2.png938969 33.4 KB Rundungsfehler.png873927 50.9 KB Thank you in advance

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Level 3
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Level 3
sarah.kraftLevel 3
asked in Process Analysis
Ignoring the troughput Time of a specific activity

Hello everybody, Im struggeling with the analysis for my thesis of an ITSM process and hope there is a simple solution, which I just overlook. Explanation: A service ticket is considered as solved in RESOLVED status, the status automatically changes to CLOSED status after 10 days, in any way. So, what can I do to deposit in ALL analyses that these 10 days do not flow into the troughput time never? DLZ.jpg848958 62.5 KB Thank you very much in advance

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Level 3
.14600836Level 3
asked in Process Analysis
Date picker - conditional formatting

Hi all, We use the date picker quite frequently in our dashboards; however since we are still loading data manually it is quite important for our users to see what the most current data available is. The date picker already formats the days until data is available dark grey whereas the color is light grey for dates where no data was loaded. Unfortunately, we have different countries with different data sets available (e.g. Data for Germany might be loaded until 15th of March 2019 whilst Bulgaria is available until 1st of April 2019). The date picker shows, in this case, per default always every day until 1st of April 2019 in dark grey, even when the user selects Germany (data only available until 15th of March). In order to not confuse users which date is the most current available data set Id like to add a color coding based on the selection of the country (so that when selecting Germany the last dark grey date is the 15th of March 2019). Any ideas how to do that? And, if not possible

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Level 3
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Level 2
david.karweLevel 2
asked in Process Analysis
Chaining PQL Queries

Hi Celonis Community, Ive recently started working in PM and am faced with my first real challenges. To answer complex questions of the process owner I would need to execute more complex calculations in Celonis. Im unsure to which extent this is supported. Ive read through the functions documented in the help section and functions highlighted here but could not find any that provide what Im looking for. Is it possible to base a calculation in Celonis on a previously calculated column? An equivalent of what Im trying to achieve might be subqueries in SQL. Im unable to go give insight into the process and will provide a much simplified example. My activity table looks like this: grafik.png886138 2.98 KB Based on this I can calculate a new table with the automation rate per CASE In the following I want to use the calculated column, to base further calculations on it. Like: OR I hope this is understandable enough. Im also positive, that there might be an easier way to achieve this,

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Level 4
.14600775Level 4
asked in Process Analysis
OLAP table presentation

Hello, I am building a OLAP table. I was wondering if there was a way to re-structure the table so instead of the single KPI information flowing vertical, it can flow horizontal? I have thought about using a pivot table, however because the data set is so large, it does not seem to be a suitable option. Please let me know. Cheers, Anna

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Level 1
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Level 3
vaclav.juren12Level 3
asked in Process Analysis
RCALL or RAGG in Celonis

Hello, can someone please tell me how to put R code in Celonis? It is working in RStudio, but when I put it in RCALL or RAGG it gives me errors I do not understand. Can someone please explain to me how exactly RCALL or RAGG works? Thanks Vaclav Juren

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carlo.ruggiLevel 2
asked in Process Analysis
Activity Selection in PQL Syntax

Hello, I don`t know what is the correct PQL Syntax for this Activity Selection for my KPI Component option (see screenshot). Thanks in advance for your responses :o)) image.png1061476 22.5 KB

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