General Product Q&A

 Celonis Process Mining empowers ABB and its employees to better understand their processes and make a real difference. Nice video that explains how process mining raise the bar for efficiency, speed, and cost-savings in processes such as master data management, procurement, and accounting, logistics, production. https://www.youtube.com/watch?v=ZrxOlqPe2MYCelonis

ABB - How to Supercharge Your Digital Supply Chain Alike in any multinational company, ABB’s supply chain consists of a comprehensive network of external and intercompany processes. At ABB that’s managed by over multiple ERPs and many other business critical systems. With Celonis, ABB has been able to gain transparency and control over their end-to-end supply chain which spans over 100 countries and greater than 2000 reporting units. Learn from Heymen Jansen, Group VP Advanced Process Analytics at ABB Global Business Services, how the technology leader is working on leveraging a full Digital Twin of their organization in order to increase Customer Service through more effective and cost efficient operations, by moving from traditional reporting systems towards prescriptive analytics, so turning to using analytics of learning from the past, into day-to-day alerting mechanisms to trigger employees on potential issues and opportunities in their day-to-day jobs. Speaker: Heymen Jansen, Gro

How process mining is helping Vodafone UK find a new tomorrow? In this World Tour 2020 session Vodafone shares their process excellence journey in Network Operations and how they leverage automation to ultimately improve their end-to-end processes to deliver an improved NPS for their customers. Click here to watch the session!

The financial sector is about far more than number crunching and anonymous financial transactions. What shapes the long-term success of banks today is their interaction with the customer. Bank customers expect simple, fast and transparent transactions, but internal processes need to be optimally integrated and coordinated for this to occur. PostFinance recognized the challenge and now relies on Celonis Process Mining to analyze and optimize its business processes: https://www.youtube.com/watch?v=qJ2NcdZSxA4

Meet Celonis for Opportunity Management. An Execution App that helps your sales organization Win More, Win Faster & Win Smarter. Augmenting your sales execution capacity by analyzing process-related data in real-time, identifying process execution gaps, and taking action to close them.

From enabling operational resilience to adopting intelligent solutions at scale, discover what’s next for process excellence and how you can capture these opportunities in 2021. 

See how Siemens uses Celonis to continuously improve their process execution – reducing complexity, increasing transparency, and accelerating their digital transformation.

THE BIG BOOK OF EMS USE CASES! In this book, you’ll find more than 70 examples of ways the Celonis EMS can help you increase execution capacity, in over 20 use cases, spanning 5 business areas.

Sysmex America has made breakthrough improvements across the enterprise — from A/R, where they recovered $3.4 million in just one month, before going on to reduce their past-due by over 60% in less than a year — to their IT system landscape, where they're streamlining their SAP S/4HANA migration. Read the full success story and visit ou website for more success stories, blog posts, and other resources on Accounts Payable & Accounts Receivable! 

Learn how A/R departments face a unique opportunity: the perfect moment to evolve from being reactive to proactive, and reassess and re-engineer how they collect in our latest blog post "Why Now is the Perfect Time to Re-Evaluate Your Accounts Receivable Strategy — And How You Execute It" 

7 Reasons Why System Migrations Fail — and How You Can Avoid ThemIn this blog, we’ll guide you through the seven biggest challenges in your migration — and how you can overcome them.

Here are four big ways that procurement is evolving, getting leaner, and not only recovering from disruption, but becoming a stronger, more proactive function than ever before.https://www.celonis.com/blog/four-ways-procurement-is-evolving-from-reactive-to-proactive/?utm_source=community&utm_medium=referral&utm_campaign=community_referral

Check out our "Little Book of EMS Use Cases: Procure-to-Pay - How to maximize the execution capacity of your P2P process with Celonis" and visit our webiste for more related customer stories, blog posts, and other resources!

Watch our latest customer success story and learn how Celonis helped Deutsche Telekom Services Europe save over €66M by maximizing the execution capacity of their Procure-to-Pay process to tackle duplicate payments and cash discount losses.Find out how Deutsche Telekom saved €10M by using Celonis within Procurement. 

Hi and welcome to the Celonis Family! If you are new to Celonis, this Community is the perfect place to learn from experienced peers, build your network, and find mentors. Feel free to check out our new Customer Onboarding Booklet attached!  Also, please note that we are running an onboarding webinar series for all new customers!Feel free to register for upcoming webinars or watch the recordings here:https://www.celonis.com/celonis-community/success-webinars/ Any questions? Just reach out to myself or any other celonis team member!

Hello Celonis-Team, As an extension to my suggestion: Click here A full text search over all transformation scripts would be very helpful. This way you can quickly find out in which scripts a certain table, field etc. is used. Thank you Thomas

Hello Celonis-Team, In order to optimize the data jobs and to increase the speed, I try to select only needed table columns und filter table extraction to only needed data sets. Unfortunately, this is not easy because it is hard to figure out which columns are needed where. Therefore, the following proposal: Implement a Where-Use List. This should show which tables and columns are used in which filter and in which transformation, e.g. a indicator in the Extraction Table Configuration (per table, per column)By clicking you can see in which transformations the table or column is used. where_used986443 22.6 KB Also, it would be very helpful to see the execution time per task and step in the job log as list column. At the moment I have to open the tasks and steps one by one and calculate the times manually. execution_time1630511 21.7 KB Thank you Thomas

Is there an inbuilt process connector available in IBC for Success Factor- a Human Capital Management system

Hello, It would be great if the current view of an analysis could be exported to PDF. Different options for the required sheetsOption for an extra page that shows all filters & values in detail. pdf958374 28.1 KB

Dear Celonis, not sure if such a feature request already exists. If yes, then please ignore. Otherwise - it would be great to have a built in possibility for versioning, especially for data jobs, but actually for the whole instance. Or in general test/production environment concept. thanks Masha

Hello, in our analysis we have a lot of sheets. On every sheet is the same navigation pane (various components like button, dropdown and so on) At the moment, we have to maintain/edit the navigation pane on every sheet. Better solution 1: Select all components of the navigation pane and set a new option Grouping. After grouping the components to one big component set to new option "show on every sheet. Better solution 2: New sheet-type Background sheet. All components on the background sheet are visible on all sheets who have assigned the background sheet. Kind regards Thomas

With a button action it is possible to show a message box. This should also be possible as a configurable right click action. So we can provide users with help on KPIs and keep the design clean (no buttons) right_click968443 33 KB

Hello Celonis team, In IBC Process Analytics, Is it possible to hide or unhide an analysis or even entire workspace ? Over time with continues development of analyses in IBC, workspace might be crowded, and Its getting more and more difficult to the right one to continue work with.Also, sometimes when an analyst present some analysis to the audience, she or he may not want to show all of the analyses to avoid confusion etc. So, is it possible for analyst and admin to hide and unhide analysis/workspace based on proper authorizations? Thanks, Denny

Hi Celonis Team, I was wondering if Celonis is planning to prodive the Uplink connectors (JDBC, SAP, etc.) as Docker Containers in the future. To be honest, the current architectur (1 Service for each instance and type) of those connectors is complex (especially, if youre running multiple instances) and the the need for virtual/physical hardware is just a lot of overhead for a middleware. The benefits would be Limited development overhead for building the containersEasier maintainability and scalability on the customer side for multiple connectorsNo side effects and version conflicts with different Java VersionsAlmost no installation overhead for existing docker landscapesEasier upgrades, just replace the image and keep configuration Thank you for your Feedback and best regards Max

Hi everyone, currently in the Data Service Link for an OLAP-table you enter the column used for the hyperlink via a local variable <%=colX%> with X = the respective column number. Sadly this is messed up very fast if a user hides/unhides certain columns or changes the order via the small eye-icon of the table. From my point of view, it would make more sense to provide the name of the column as the local variable so the position of the column and if its hided/unhided doesnt matter any longer. Additionally at the moment the icon for the link is always after the entry of the first column, even though your local variable is in a different column. If the entry in the first column exceeds the width of the column, you are not able to click the icon for the hyperlink as it is cut as well. Thus the icon should not be related to the length of the entry in the column. Best regards, David