General Product Q&A

Did you know that 71% of our strong customers gave us feedback that they have a CoE in place? CoEs are a crucial driver when it comes to spreading EMS across an organisation. What are your experiences?

Success with Celonis: Driving Organizational Change and Building a Center of Excellence Join us at Celosphere and learn first hand how to set up a center of excellence to drive value, assist with governance and steering, deploy and maintain tools, and enable & support users. The session covers a variety of different operating models for how to get to a CoE that is right-sized for your business. The session's speaker is Lars Reinkemeyer, our VP of Customer Transformation and one of Celonis' very first customers at Siemens all those years ago. Under his guidance and leadership, Siemens saved over $10M in process efficiency improvements.  If anyone can advise on the tips and tricks of creating a center of excellence and driving change across your enterprise, it’s him. And he’s on hand to answer all your questions on Celopeers too!  Register here

Today I noticed we moved from the Celonis Community to CeloPeers.com. This needs some getting used to of course. My main question however is if the Celonis Community will be available for archive purposes (e.g. read only), as I found it a valuable resources and it will take time before Celopeers will be at the same level.

That was a really cool and inspiring session by BMW at Celopshere 2020. https://www.celonis.com/celosphere-live/bmw-lessons-learned-a-rollercoaster-ride-to-process-excellence/

Join us for Celosphere! Thought Leader Panel: Managing Real Organizational Change: The New Center of Excellence  

What are the most common Celonis use cases for the Telecoms sector?

By combining the strength of SAP’s in-memory platform with the revolutionary process mining technology of Celonis, Vodafone now is able to leverage its data to get full transparency about how processes are really executed. https://www.celonis.com/success-stories/vodafone/

Celonis helped Deutsche Telekom Services Europe save over €50M by optimizing their Procure-to-Pay process to maximize tactical savings and tackle duplicate payments and cash discount losses. https://www.youtube.com/watch?v=Q0jt9BeNJ0I

The great story how Caixa Geral de Depósitos, Portugal's largest bank, uses Celonis EMS to close execution gaps and make credit recovery much more efficient. https://www.youtube.com/watch?v=BU2hywRAYsk

With Celonis and Splunk, Dell is giving 500,000 hours back to their Sales team. This is just a really great story. https://www.celonis.com/ems/resources/dell/

 Celonis Process Mining empowers ABB and its employees to better understand their processes and make a real difference. Nice video that explains how process mining raise the bar for efficiency, speed, and cost-savings in processes such as master data management, procurement, and accounting, logistics, production. https://www.youtube.com/watch?v=ZrxOlqPe2MYCelonis

ABB - How to Supercharge Your Digital Supply Chain Alike in any multinational company, ABB’s supply chain consists of a comprehensive network of external and intercompany processes. At ABB that’s managed by over multiple ERPs and many other business critical systems. With Celonis, ABB has been able to gain transparency and control over their end-to-end supply chain which spans over 100 countries and greater than 2000 reporting units. Learn from Heymen Jansen, Group VP Advanced Process Analytics at ABB Global Business Services, how the technology leader is working on leveraging a full Digital Twin of their organization in order to increase Customer Service through more effective and cost efficient operations, by moving from traditional reporting systems towards prescriptive analytics, so turning to using analytics of learning from the past, into day-to-day alerting mechanisms to trigger employees on potential issues and opportunities in their day-to-day jobs. Speaker: Heymen Jansen, Gro

How process mining is helping Vodafone UK find a new tomorrow? In this World Tour 2020 session Vodafone shares their process excellence journey in Network Operations and how they leverage automation to ultimately improve their end-to-end processes to deliver an improved NPS for their customers. Click here to watch the session!

The financial sector is about far more than number crunching and anonymous financial transactions. What shapes the long-term success of banks today is their interaction with the customer. Bank customers expect simple, fast and transparent transactions, but internal processes need to be optimally integrated and coordinated for this to occur. PostFinance recognized the challenge and now relies on Celonis Process Mining to analyze and optimize its business processes: https://www.youtube.com/watch?v=qJ2NcdZSxA4

Meet Celonis for Opportunity Management. An Execution App that helps your sales organization Win More, Win Faster & Win Smarter. Augmenting your sales execution capacity by analyzing process-related data in real-time, identifying process execution gaps, and taking action to close them.

From enabling operational resilience to adopting intelligent solutions at scale, discover what’s next for process excellence and how you can capture these opportunities in 2021. 

See how Siemens uses Celonis to continuously improve their process execution – reducing complexity, increasing transparency, and accelerating their digital transformation.

THE BIG BOOK OF EMS USE CASES! In this book, you’ll find more than 70 examples of ways the Celonis EMS can help you increase execution capacity, in over 20 use cases, spanning 5 business areas.

Sysmex America has made breakthrough improvements across the enterprise — from A/R, where they recovered $3.4 million in just one month, before going on to reduce their past-due by over 60% in less than a year — to their IT system landscape, where they're streamlining their SAP S/4HANA migration. Read the full success story and visit ou website for more success stories, blog posts, and other resources on Accounts Payable & Accounts Receivable! 

Learn how A/R departments face a unique opportunity: the perfect moment to evolve from being reactive to proactive, and reassess and re-engineer how they collect in our latest blog post "Why Now is the Perfect Time to Re-Evaluate Your Accounts Receivable Strategy — And How You Execute It" 

7 Reasons Why System Migrations Fail — and How You Can Avoid ThemIn this blog, we’ll guide you through the seven biggest challenges in your migration — and how you can overcome them.

Here are four big ways that procurement is evolving, getting leaner, and not only recovering from disruption, but becoming a stronger, more proactive function than ever before.https://www.celonis.com/blog/four-ways-procurement-is-evolving-from-reactive-to-proactive/?utm_source=community&utm_medium=referral&utm_campaign=community_referral

Check out our "Little Book of EMS Use Cases: Procure-to-Pay - How to maximize the execution capacity of your P2P process with Celonis" and visit our webiste for more related customer stories, blog posts, and other resources!

Watch our latest customer success story and learn how Celonis helped Deutsche Telekom Services Europe save over €66M by maximizing the execution capacity of their Procure-to-Pay process to tackle duplicate payments and cash discount losses.Find out how Deutsche Telekom saved €10M by using Celonis within Procurement. 

Hi and welcome to the Celonis Family! If you are new to Celonis, this Community is the perfect place to learn from experienced peers, build your network, and find mentors. Feel free to check out our new Customer Onboarding Booklet attached!  Also, please note that we are running an onboarding webinar series for all new customers!Feel free to register for upcoming webinars or watch the recordings here:https://www.celonis.com/celonis-community/success-webinars/ Any questions? Just reach out to myself or any other celonis team member!