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New Webinar Introduction to Celonis Snap coming up April 19th 2021 | 4PM CEST/ 10 AM EST https://www.celonis.com/webinar/celonis/introduction-to-celonis-snap/  

Hi all, I have a problem uploading the BKPF.CSV file to SAP AP using the Quickstart option of SNAP. The file was generated with the extractor requested to the SNAP tech team. The message is: "The file cannot be matched to any of the required tables. Please make sure that the file name starts with the table name"SNAP_ticket_130414.pdf (288.9 KB) Attached is a file with screen captures Any hint? Thanks for your help. Luis

Celonis offers you a lot of features to share your success stories or achievements with other people. One of them is the so-called functionality Public link which allows you to share the published version of your analysis with this link. First, navigate to Process Analytics aaa11913935 256 KB Click the dropdown menu of the analysis you want to shareThen public link aaa21919931 74.7 KB Click Enable public linkClick Copy to ClipboardClick SaveEvery person who has this link will be able to use (not edit) your analysis. For example, this is my analysis that I share with you via this link: https://snap-er-ndrio-gmail-com.eu-1.celonis.cloud/process-mining/public/df45b38a-46d2-4b4c-9ec2-4fc2293c15a8/#/frontend/documents/df45b38a-46d2-4b4c-9ec2-4fc2293c15a8/view

Hello, I would like to know when the Ui Path System connection is again available? A few weeks ago there was the possibility to connect Ui Path in Celonis Snap, but now there is no connection anymore possible?

Hi! Four days ago, about Oct, 22th, I found a undesired behavior on Celonis Snap: everytime I select a filter condition by clicking on visual components, the below error message is shown: Syntax error near [AS] after reading [FILTER DOMAIN. If I select the same filter conditions by clicking on Add new selection buttom It works.

The Snap team is always trying to improve the user experience of our users and simplify Process Mining in order to allow them to analyse more processes. In the past two weeks the only thing we could think of was: what if we could develop a feature that allowed our users to generate their Event Logs from raw data in an easy and intuitive way? This would eliminate the frustration of our users that they dont know what an event log is and where to find it. For instance, lets have a look on the data coming from a Service Desk Application and how can we generate an Event Log. Most of the times such applications consist of two main tables the Tickets and Ticket changes. Tickets table consists of columns such as: ID, Created at, Updated at, Commented at, User and Category. Tickets changes table consists of columns such as: ID, Status changed at, Assigned at, Deleted at, Department etc. So if we had a feature that would automatically convert these tables into an Event Log then it would l

Hi all, How to change the team name on Snap? I saw under Team settings > Settings that it is possible to change the team name but it always roll back the change. In fact I have a team with my personnal name and I want to change it with my enterprise name. Could anyone help? Thanks Nico

Hi I am Having Enterprise Trail Cloud, when iam giving my Credentials it is showing me Invalid Credentials . Please help on connecting it .Thanks

How to analyze your SAP Supply Chain in Snap The Supply Chain Quickstart is the first step of your process mining journey with Celonis! With just a few clicks you can learn how to optimise your finances in regards to your supply chain. Simply export the relevant data from your SAP system to start your analysis. In order to use this Quickstart you need to request the Supply Chain SAP extractor first to export your data from you SAP. This is applicable only for: SAP ECC 6.0 or higherS/4 Hana on-prem How does it work? First, navigate to SNAPClick the New Analysis button 1.11920970 175 KB Choose Supply Chain 2.21918968 126 KB Extract data from your SAP system In order to visualise your process, you first need to extract the relevant tables from your SAP system: Enter the company codes you want to analyse and request your Supply Chain SAP extractor (ABAP report)You will receive an email with the Supply Chain SAP extractor and a documentation on how to use it. Note: ABAP reports are a prov

How to analyze your Cash Preservation Process for SAP in Snap The Cash Preservation Quickstart is the first step of your process mining journey with Celonis! With just a few clicks you can learn how to preserve cash within your processes. Simply export the relevant data from your SAP system to start your analysis. In order to use this Quickstart you need to request the Cash Preservation SAP extractor first to export your data from you SAP. This is applicable only for: SAP ECC 6.0 or higherS/4 Hana on-prem How does it work? First, navigate to SNAPThen click the New Analysis button 1.11919970 174 KB Click the title for Cash Preservation 2.11919970 128 KB Extract data from your SAP system In order to visualise your process, you first need to extract the relevant tables from your SAP system: Enter the company codes you want to analyse and request your Cash Preservation SAP extractor (ABAP report)You will receive an email with the Cash Preservation SAP extractor and a documentation on how

How to analyze your Accounts Payable Process for SAP in Snap The Accounts Payable Quickstart is the first step of your process mining journey with Celonis! With just a few clicks you can discover your Accounts Payable processes. Simply export the relevant data from your SAP system to start your analysis. In order to use this Quickstart you need to request the Accounts Payable SAP extractor first to export your data from you SAP. This is applicable only for: SAP ECC 6.0 or higherS/4 Hana on-prem How does it work? First, navigate to SNAPClick the New Analysis button 1.11919970 174 KB Choose Accounts Payable 2.11919970 128 KB Extract data from your SAP system In order to visualize your process, you first need to extract the relevant tables from your SAP system: Enter the company codes you want to analyze and request your Accounts Payable SAP extractor (ABAP report)You will receive an email with the Accounts Payable SAP extractor and a documentation on how to use it. Note: ABAP reports ar

How to delete your data in Celonis Snap? You can delete your data in Celonis Snap in Event Collection. First, navigate to SNAPClick the Event Collection button Screenshot 2021-04-08 at 18.08.4916771018 163 KB Choose the data pool you want to deleteIn the data pool, click Click Delete Screenshot 2021-04-08 at 18.10.441660445 45 KB Confirm by clicking Delete Your data will be deleted Screenshot 2021-04-08 at 18.13.291666704 52.2 KB

ServiceNow Celonis Snap gives you 100% transparency into your ServiceNow Incident Management Process for free, and with no installation required. You can choose to export your ServiceNow Incident data manually (see Manual CSV data export) or allow Snap to extract the data for you. This feature allows Snap users with few clicks to connect to their system or upload their data and start analyzing their data. How to use the Quickstart for ServiceNow? First, navigate to SNAPThen click the New Analysis button 1.11919970 174 KB Choose Incident Management (servicenow) 2.11919968 126 KB To set up Automated data export, you need to enter: Your ServiceNow usernameYour ServiceNow passwordYour tenant or URL (the URL you use to log in to your ServiceNow account) 3.331919969 160 KB The picture shows an example on where to find your ServiceNow credentials and tenant url. Wait until 100% and this analysis will be created automatically for youClick on it to open it and start analyzing your data 419209

When you upload your XES file using the Snap quickstart and you see something similar to the following screenshot image1272716 52.7 KB then most probably your XES file is missing the global attribute. For instance this is a file that does not have the global attribute and we will have the same problem. image744469 41.5 KB What we need to do here is to add the following global attribute <global scope="event"> <string key="id" value="string"/> <string key="org:resource" value="string"/> <string key="concept:name" value="string"/> <date key="time:timestamp" value="2017-01-09T09:49:50.000+01:00"/> <string key="org:role" value="string"/> </global> including the columns that we can find from the event attribute to our XES file. We can open the XES files with text and after adding the global attribute its gonna look like the screenshot

Hi all, Currently we have an IBC license with a couple of processes. However, it would be very useful for us to have a place to sandbox new ideas and use cases, also for other business units. Unfortunately the IBC license has no room for that, but luckily we have Celonis Snap. The only problem there is that security is not very happy with the lack of user and data control. We are curious how other companies deal with this issue. For us, it would be very helpful to have a hybrid solution in the future. In this case, every IBC user automatically has a Snap instance, with the user management and audit tools from the IBC for instance. We would love to have a discussion about your solutions and the product possibilities! Bests, Jan-peter

How do platform updates affect previous versions of the software?, or if have an Analyzed process in place on a lower version of the software and then i upgrade the software, will my process works smoothly on new version also?, or do i need to make changes to the modeled process ?

What if i create subsequent/multiple versions of the process in the platform and wants to retrieve previous versions, how can i access it ?, where are they stored?

Most frequently asked questions from Snap users: Q: Is Celonis interested in the data I upload? A: NO! Celonis has no interest in the data you upload. Learn more in our Trust Center. Q: What is the main difference between Celonis Snap and Celonis IBC Enterprise? A: These are the main differences: In Ceonis Snap you can upload ONLY up to 500MB.In Celonis Snap there is NO continuous integration with Event Collection as in IBC Enterprise.Features like Transformation Center, Workflows and Machine Learning Workbench are NOT enabled. Q: Can I use Celonis Snap for my own projects? A: Yes, as long as you dont exceed the limit of 500MB. Q: Can I invite other people to my team? A: Yes, you can invite your colleagues and work together in the same analysis. Q: Where can I learn more about pricing and editions? A: Click here to find out more.

Dear Celonis community, Is it possible to define custom KPIs in the process graphs nodes? E.g. I imported an event log containing a column with numeric values (price) but I cant find an option to display them instead of the case frequencies. Thank you for your support. Best regards, Daniel

I like to know how Celonis can be used for Master Data Analysis in a multi SAP ECC sytems for building the Master data archietcture stratgey. Looking for Master data foot print such as unique master data across the systems and duplicate master data acroos systems.

Activating your account is really easy. After you sign up, you will receive an email from no-reply@celonis.cloud like the screenshot below. Pro Tip: If you didnt receive an email, check your Spam and Junk folder. image15721356 265 KB Just click on Join the team and you will be redirected to accept the Terms of Use and the Privacy Policy. After Agreeing, click on Start. image1370886 125 KB You will be asked to enter your Name, a Password and a Picture (optional). Once youre done, click on Join. And thats it! image16121270 167 KB You can now log into your Snap team. Pro Tip: If you want to log in, you can go to Find my team and log in with your email. For questions, you can always contact the snap team via snap-support@celonis.com Happy Process Mining!

I would like to upload CSV data to SNAP workspace account of mine. I want to do it in an automated way. If there is REST API, i can do it. Is this possible? If so can anyone point me to the documentation to achieve this?

1- After you log in to your Snap environment. Go to team settings as it is shown below: image1915934 84 KB 2- Go to "Settings and then click Public in Team Privacy as it is shown below and then click save image1917934 63.7 KB Then click Enable open signup link and Copy the link to the clipboard and share it with the people you want to invite in your team. image1262632 41.5 KB

We have some exciting news to share with all Celonis Snap users. Furthering our goal to democratize access to process mining, Celonis is taking the next big step, after the announcement of Celonis Snap, and makes all of its Online Training content for the Intelligent Business Cloud available free-of-charge. All Snap users now have access to our training tracks and can become Celonis experts today! This step-by-step guide will show you how to start your training. Log-in to your Snap and navigate to Training as it is shown in the picture below. 1600851 377 KB Then click Activate Online Training. 1600851 383 KB After that, you will be redirected to our training platform. Enter your details to sign-up, watch the introductory video and start with the training track that suits your role. 1600851 60.8 KB For instance, if you want to learn how to create advanced analyses choose the Analyst training track. 1600850 199 KB

Are you interested in trying Snap but dont want to upload your own data? With the App Store in Snap you will find a lot of demo data that you can install in your team and start analyzing. At the moment the following apps can be found in the App Store: Accounts PayableOrder to CashPurchase to PayService RequestsAccounts ReceivableUiPath Food Order ProcessSix Sigma To install an app follow these steps: In order to see the content of the App Store click on the button App Store top right corner in Snap: 1.jpg18971057 259 KB When you are in the App Store navigate to the apps. Select the app you want to install. In this example, UiPath: 2.jpg19031007 257 KB Click install App: 3.png18971063 162 KB Select New Workspace, enter the name of the workspace e.g. UiPath Demo, click next: 4 (1).jpg19131071 185 KB Choose the data model UiPath - Bot Analytics - Food Order Bot. Please choose the correct data model e.g: Purchase to pay app > Purchase to pay data modelAccounts payable app