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Intelligent visibility into your deduction evaluation (Limited Availability) 
 

Our new Deductions Leakage app for Accounts Receivable enables your team to reduce revenue leakage from invalid deductions. The app compares your recoveries and historical write-off decisions against industry benchmarks, and provides monitoring and root cause analysis across three dashboards:

  • The Recovery Monitor Dashboard, which classifies your closed deduction cases to show which resulted in recoveries, write-offs, or credits, and enables root cause analysis of write-offs and invalid deductions across different dimensions.

  • The Open Deductions Dashboard, which provides actionable insights into your open deduction cases, intelligently flagging uncoded, at-risk, and small-value cases to support your operations.

  • The Small Value Deductions Dashboard, which shows you the data-driven cost of deduction evaluation and gives you transparency on labor productivity losses and unnecessary write-offs.

The app works on the Celonis catalog Accounts Receivable process for object-centric process mining, with a few custom additions. The app is in Limited Availability - if you are implementing object-centric process mining or plan to, and want to try the app out, talk to your Celonis point of contact. For the app documentation, see Deductions Leakage app - object-centric.