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Are you using an old version of the JDBC Extractor? (June 2024)

 

From now on, we’ll only be providing fixes for the most recent version of the on-premise JDBC extractor. If you're running a JDBC extractor that's not the most recent version, and you raise a support ticket, we'll check whether the bug or issue still exists in the most recent version. If it does, we’ll fix it in that version. In any case, you'll need to upgrade to the most recent version to get the fix.

 

Older versions of the JDBC extractor won't stop working - you can carry on using them until you need support, at which time you'll need to upgrade to get the bug fixes. We recommend you update the JDBC Extractor at least every quarter, even if you don't experience any issues, to get the latest capabilities and any fixes for security vulnerabilities.

 

Updating the on-premise JDBC extractor tells you how to find the version numbers for the most recent version and your current version of the JDBC Extractor.

Quick question Celonis keeps updating there JDBC Extractor, there has been releases that was done multiple times withing a month. In such a case what is expetced that the team needs to update multiple times a month or Celonis will point to a stable version for lets say a quater ?

 

For some clients updating a JDBC Extractor is a time consuing task due to security restirctions , process etc... Kindly advice


Hi! We recommend updating the JDBC Extractor at least every quarter, if only to pick up any fixes applied during that period for newly announced security vulnerabilities, which are especially important to deal with in an extractor.

 

To help with your decision about updating any more often than that, you can check the JDBC Extractor's change history at the end of the topic Installing and updating the on-premise JDBC extractor. This has more technical details of what's in each release than the main Release Notes announcements do, so it will help you decide if you want to install or skip a particular release.

 

Your currently installed version won't stop working if you don't update right away, or within the quarter. We're just saying now that if you raise a ticket for an issue that needs us to put out a fix, the fix will go into the most recent version. So you would need to upgrade at that time. Other than that, it's your choice of how often you upgrade, taking into account our recommendation, the feature content, your effort, and your organization's policy on software updates.

 

I hope that helps!