We are extracting data in the Action Flow, formatting the text content of the email using the Excute Process Automation Skill, and then using the Send Email Skill to send the email using the Celonis email server.

I have a question here.

In the "Excute Process Automation Skill" settings, I have entered the text information I want to convey in "mail_text" and the extracted information assembled in an HTML table.

In this text information, I have written a hyperlink (HTML) to link to the Celonis analysis.

We sent it to our own email address (Gmail) for test transmission, but the result is that only the link tag has been removed. Only the text enclosed by the link tag is displayed.

In other words, only text without a link is displayed.

In the log of the sending skill, it is sent as described in the tag.

Is it possible to delete the link tag on the Gmail side when the test is received on the Gmail side?

(I am assuming that Gmail side parses the HTML and may alter the tags.)

I thought it would be useful if I could use a hyperlink from the received email to go to the Celonis report, but it is not feasible.

For security reasons, we cannot use other email addresses. I cannot find out what behavior this would have if received in a non-Gmail environment.

・I want to display link tags as expected without having them removed.

∙ I want to link to a Celonis report from a hyperlink text I wrote in an email.

∙ I would like to know if there is another solution.

If there is a way to solve this problem, I would appreciate help.