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i have activity table which have same timestamp(T) for multiple activities in a single case.
for eg : activity A has T 5:00, Activity B has T 5:10, activity C has T 5 :10.
here i want the flow to be like A->B and A->C.
but flow is A->B->C

Hi,

 

not sure if I got you right but having one case with Activities A (5:00), B (5:10) and C (5:10) you can only have flow A-B-C or A-C-B.

How should it be possible to have two flows for just one case?

 

In case of activities happening exactly on the same time the sequence is done based on your SORTING information (if you use any kind of Sorting as this is optional).

 

BR

Dennis


What should i do if i want flow A-B, A-C in one flow?


Hi Akash,

 

with the help of timestamps (or sorting) you can visualize your cases' process flow as a linear sequence of steps, represented by your activities.

 

Therefore, in this context, it is not totally clear what you want to obtain. A-B and A-C can't coexist in the same linear process, but should be seen as one the variant of the other and so at least two cases must be involved (as Dennis pointed out before, one flowing through A-B-C and the other through A-C-B).

 

My advice is to revise the process and the activities with a process expert (on customer side), because i guess that the real question is how activity B and activity C are related.


Hi Akash,

 

with the help of timestamps (or sorting) you can visualize your cases' process flow as a linear sequence of steps, represented by your activities.

 

Therefore, in this context, it is not totally clear what you want to obtain. A-B and A-C can't coexist in the same linear process, but should be seen as one the variant of the other and so at least two cases must be involved (as Dennis pointed out before, one flowing through A-B-C and the other through A-C-B).

 

My advice is to revise the process and the activities with a process expert (on customer side), because i guess that the real question is how activity B and activity C are related.

👍


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