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I got the link to set up my Personal Training Environment but when I tried the first step: 'build analysing asset' with the guide and the software was running and cut off without doing anything.  Then I've tried to delete the account on the training environment and retried to create an environment. Then I got the notification I got already one with the link. I clicked it and got the following screen: imageThank you in advance!

Hi @laurens.lepla,

 

Give this maybe a go? It checks and creates a training environment as well.

 

https://academy.celonis.com/learn/article/ems-training-team-check-and-creation

 

Let me know if this worked.

 

Kind regards,

Sverre Klein


Hi @sverre.klein11 

 

Thank you for your answer. Unfortunately, this did not solve my problem.

It returns the same error screen I showed in my original post.

 

Kind regards,

Laurens


Hi @laurens.lepla,

 

Hmm, sorry to hear that.

 

The Celonis Academy team can surely assist you with this, you can create an issue here https://academy.celonis.com/pages/contact-celonis-academy

 

They are pretty quick in responding in my experience.

 

Kind regards,

Sverre Klein


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