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P.S. : I have already raised a support ticket which is pending for more than a month now without any reply from the team.

Hi @kapil.gaur,

 

If you are already a partner with Celonis, the best way to solve this issue is to come into contact with your partner manager from Celonis so that they can flag the issue directly to support.

 

Kind regards,

Sverre Klein


https://academy.celonis.com/courses/celonis-partner-support-resources

 

https://www.celopeers.com/s/question/0D50700001QXRBdCAP/how-one-can-change-her-account-from-student-to-partner?language=en_US

 

https://www.celopeers.com/s/question/0D50700002X0dDmCAJ/hi-i-registered-as-a-customer-with-my-company-account-by-mistake-instead-of-partner-how-can-i-switch-i-am-now-not-able-to-create-a-partner-account-with-my-company-email-address-thank-you-for-your-help?language=en_US


Hi @kapil.gaur,

 

If you are already a partner with Celonis, the best way to solve this issue is to come into contact with your partner manager from Celonis so that they can flag the issue directly to support.

 

Kind regards,

Sverre Klein

Thanks Sverre! I will take this approach.


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