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We've made some changes to improve your experience of using Process Adherence Manager (PAM). Key changes are:

  • We've renamed Alignment Explorer to Deviating variants so it's easier to understand the purpose of this functionality.

  • We've renamed Breakdown of dimensions to Root cause analysis to align better with wider industry norms.

  • When exploring deviations, you can now view the percentage of cases affected as well as the number of cases affected.

  • You can now apply filters and perform root cause analyses at deviation detail level, reducing the number of clicks required.

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