ServiceNow Extractor (2024-05-27)

Configuration Option for the "Order-by" parameter

The User Order-by Parameter in Request configuration option enables the use of the ordering parameter in all API requests for an extraction. Enabling this option ensures data integrity by preventing missing records and duplicates. However, it will also lead to a longer extraction time and an increased load on the source system. To help minimize this impact, we recommend that you apply partitioning to reduce both the peak impact and the duration of the system being occupied or increase the batch size, which increases the peak impact but decreases the duration of the system being occupied.