Changes to Studio (22nd and 23rd of March 2022)

HI,

Please change the help page linking strategy as current ones are very problematic to access. Usually i need to copy a whole URL and change part "https://help.celonis.cloud" to one that i have access to.

Even when doing so, sometimes I receive "Forbidden" reply, which is highly annoying...

Best Regards,

Mateusz Dudek

Hi Mateusz, thanks very much for your message.

This issue unfortunately stems from how our help is currently set up, with users required to sign into a specific team to access the product help.

We're actually working on a solution at the moment that will let users access the help without signing in. We hope to release this very soon.

In the meantime, we're really interested in hearing your thoughts so if you have five minutes to complete a quick survey, that would be great.

I am aware that this unfortunately doesn't help you right now but you will be able to view some additional information on these new features when we add the March release information for Studio next week. If you need anything else in the meantime, please let me know and I'll do my best to help.

Very best wishes.

Anne