Applications and Services features released in January 2022
Opportunity Management: CRM Hygiene App 1.0.0 (12-Jan-2022)
ID: CRM 1.0
Description: Releases the CRM hygiene module as a standalone app; this app helps sales representatives adhere to their sales process and ensure their CRM data is maintained correctly.
Documentation: Not applicable.
Inventory Management: Master Data Improvement App 1.1.0 (12-Jan-2022)
ID: MDI 1.1.0
Description: Releases a new app which connects material master data with actual inventory, consumption and replenishment transactions to provide recommendations aimed at correcting and improving master data for planning parameters such as lead time, safety stock and reorder point.
Documentation: Inventory Management Apps, in-app help.
Inventory Management: Control Center App v 1.1.0 (12-Jan-2022)
Feature ID: SSC-1095
Description: Adds an updated version of the material availability KPI that enables a time series chart based on material availability at a monthly level and includes a new starter kit view.
Documentation: Inventory Management Connector Getting Started Guide
Inventory Management: Connector v 1.1.0 (12-Jan-2022)
Feature ID: SSC-741
Description: Adds a new time series KPI for materiability that shows the number of days material was in stock for a given month; this can be used in a time series analysis to identify patterns and trends and provides ‘at a glance’ performance tracking.
Documentation: Inventory Management Connector Getting Started Guide and in-app documentation.
Feature ID: SSC-986
Description: Adds a Signal Link data model to the Inventory Management data model for support of end-to-end linking and master Bill of Material (BOM) use cases and supports visibility into the BOM and Bill of Distribution (BOD) networks.
Documentation: Inventory Management Connector Getting Started Guide
Accounts Payable: EMS Store and Lighthouse release (14-Jan-2022)
Feature ID: ap-operational-app-template-sap-ecc-accounts-payable-process-cockpit-advanced.000
Description: Revamps old Process Cockpit analysis with new standard look and feel, validated KPIs and makes additional customizations available.
Documentation: In-app help.
Accounts Payable release (21-Jan-2022)
Feature ID: ap-operational-app-template-sap-ecc-accounts-payable-payment-behavior-advanced.000
Description: Revamps old Payment Behavior analysis with standard look and feel, validated KPIs and makes additional customizations available.
Documentation: In-app help.
Procurement: Purchase Requisition Connector v2.1.6 (26-Jan-2022)
Feature ID: PA-259
Description: Adds the Purpose Requisition Optimizer Connector to EMS Store.
Documentation: Purchase Requisition Connector and PR Optimizer App
Procurement: Purchase Requisition Optimizer (26-Jan-2022)
ID: Version 1.0.2
Description: Releases a new app that monitors Purchase Requisitions (PRs) raised in underlying ERP systems for indirect materials and automatically alerts users when PRs are raised that do not align with procurement strategies and policies.
Documentation: Purchase Requisition Connector and PR Optimizer App
Accounts Payable release (26-Jan-2022)
Feature ID: AP-386
Description: Adds a filter which detects manual reversals.
Documentation: Not applicable.
Feature ID: AP-396
Description: Refactors the Knowledge Model to leverage variables and enable simpler customization.
Documentation: Not applicable.
Feature ID: AP-397
Description: Adds a new Amount Overpaid KPI.
Documentation: Not applicable.
Customer Service: ServiceNow Resolution Time App release (28-Jan-2022)
ID: Version 1.0.0
Description: Releases a new app that helps accelerate resolution times for Customer Service cases in ServiceNow by providing an overview of common execution gaps in the customer service process and persona-specific views that surface key issues for real-time issue resolution. Works ‘out of the box’ with the standard Customer Service connector from EMS Store.
Documentation: Welcome to the ServiceNow CSM & ITSM Execution Apps
ITSM: ServiceNow Resolution Time App release (28-Jan-2022)
ID: Version 1.0.0
Description: Releases a new app that helps accelerate resolution times for IT incidents in ServiceNow by providing an overview of common execution gaps in the incident resolution process and persona-specific views that surface key issues for real-time issue resolution. Works ‘out of the box’ with the standard Incident Management connector from EMS Store.
Documentation: Welcome to the ServiceNow CSM & ITSM Execution Apps