Hi Chakradhar,

In Celonis Academy i didn't find a course about this topic, but in the documentation is some informations about Process AI and the Root Cause Analysis, here are the links:

https://docs.celonis.com/en/process-ai.html

https://docs.celonis.com/en/conformance-checker.html#UUID-c01ab242-ea87-4cf6-2423-2e0b523e98fb_id_ConformanceChecker-Performrootcauseanalysis

Hope it helps.

Also this link is usefull:

https://docs.celonis.com/en/execution-gap-list.html

Above is for deviations from the happy path.

I found the dimension analysis (i.e. to find if some group or value is associated with an undesirable outcome) too manual and tedious for my liking.

So I usually use RCI part of PYCelonis, and/or K-MEANS, to get a first "high-level" view of what categories and values can be more promising regarding to find causes.

RCA is still in the pycelonis package, but the documentation is only in version 1.7.2 and previous ones

https://celonis.github.io/pycelonis/1.7.1/tutorials/root_cause_analysis/01_Root_Cause_Analysis_Tutorial/

K-Means - https://docs.celonis.com/en/kmeans.html

HTH

Hi Guillermo,

when I try to import the RCA I get

ModuleNotFoundError: No module named 'pycelonis.root_cause_analysis'

My PyCelonis Version is '2.0.0'

You said you are still able to the package with PyCelonis 2.0? How do you get it? Or are you using PyCelonis version 1.X?

Thanks in advance.