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📢  New Process Cockpits available 📢

 

Dear Order Management peers,

 

We are happy to share some exciting news with you: 

The O2C Process Cockpit had a huge makeover and is now available on Views!

 

With improved content quality and user experience the process cockpit is designed to be the analytical starter-kit for order management and gives a complete overview of the O2C process to get you started on your process mining journey.

 

To state a few highlights :

 

  • Focused on the most important KPIs in line with the existing value trees and process scorecards
  • Enables you to understand current levels of performance for main KPIs to increase labor productivity, customer satisfaction, revenue and working capital
  • Centralized Knowledge Model with KPI definitions and central KPI customization
  • Improved user flow with added documentation business context and tipps
  • Pre-built analyses to gather detailed insights into hidden inefficiencies
  • Built to facilitate customizations in the front-end

 

Go ahead and make use of the next level of analytical insights in the Order Management Process!

 

Please provide any feedback or feature requests to help us improve the Process Cockpit further.

We will update the App on a regular basis so stay tuned!

 

@Lorenzo Prieto The kit is really good but i am struggling with understanding the logics applied in some of the transformations and what is provided in the connector.

Do you have any documentation or user manual for this ?


@Lorenzo Prieto The kit is really good but i am struggling with understanding the logics applied in some of the transformations and what is provided in the connector.

Do you have any documentation or user manual for this ?

Hi @ravi.kumar23 

thanks so much for using the process cockpit and for reaching out to us.

I have seen that you have also been in contact with @Teuku Faruq about the topic here. It would be great if you could share more details about the problem your are encountering so that we an help you in the best way. Thank you!

Cheers, Claudia


Hi @ravi.kumar23 

thanks so much for using the process cockpit and for reaching out to us.

I have seen that you have also been in contact with @Teuku Faruq about the topic here. It would be great if you could share more details about the problem your are encountering so that we an help you in the best way. Thank you!

Cheers, Claudia

@claudia.schul I am struggling with understanding the logics applied in some of the transformations and what is provided in the connector.

Do you have any documentation or user manual for this ?


Hi @ravi.kumar23 

thanks so much for using the process cockpit and for reaching out to us.

I have seen that you have also been in contact with @Teuku Faruq about the topic here. It would be great if you could share more details about the problem your are encountering so that we an help you in the best way. Thank you!

Cheers, Claudia

Hi Ravi, yes of course we are having some documentation and happy to share.

Would you be available for a quick (10-15 min) call to understand where exactly you are having questions so that we can best support you?

Thanks!


Hi @ravi.kumar23 

thanks so much for using the process cockpit and for reaching out to us.

I have seen that you have also been in contact with @Teuku Faruq about the topic here. It would be great if you could share more details about the problem your are encountering so that we an help you in the best way. Thank you!

Cheers, Claudia

@claudia.schul  Sure we can have a call on this.


Hi @ravi.kumar23 

thanks so much for using the process cockpit and for reaching out to us.

I have seen that you have also been in contact with @Teuku Faruq about the topic here. It would be great if you could share more details about the problem your are encountering so that we an help you in the best way. Thank you!

Cheers, Claudia

@ravi.kumar23 Great! When would be suitable for you? We are in CET so it would be great if you could offer 2 slots that work for you that match both our time zones and I'll set sth up.


Hi @claudia.schul Anytime between 7:00 am to 8:00 am CET and 10:00 am to 12:00 PM CET works for me.

 


Hi @claudia.schul Anytime between 7:00 am to 8:00 am CET and 10:00 am to 12:00 PM CET works for me.

 

Thanks @ravi.kumar23 , I created a meeting for tomorrow. Please let me know in case you have not received it or would need another digital meeting than zoom. Talk to you.


Thanks @ravi.kumar23 , I created a meeting for tomorrow. Please let me know in case you have not received it or would need another digital meeting than zoom. Talk to you.

@claudia.schul That works for me Thanks!


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