How to fix the Data Model Load Error -- "AUTOMERGE: Stopped traversing join graph at activity table ["ActivityTbl_1"]. Is this activity table associated with the wrong case table?"

Question

I have 1 case table and 3 activity tables in the data model. Its a Multi-event log model. All are connected with SalesOrder#. Case tale is 1:N with all the 3 Activity tables.

The problem is, if I enable the ' EventLog AutoMerge' and then if I run the Data Load, I am getting the error as

"AUTOMERGE: Stopped traversing join graph at activity table l"ActivityTbl_1"]. Is this activity table associated with the wrong case table?". AUTOMERGE: Stopped traversing join graph at activity table l"ActivityTbl_2"]. Is this activity table associated with the wrong case table? Performing eventlog automerge, but no eventlog can be merged with the target eventlog."

If disable the ' EventLog AutoMerge', then the data load does not throw any error.

Can you please help me 1) To resolve the above issue 2) Is it necessary to enable 'AutoMerge' and if yes, why?

Thanks in Advance!

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Hello Sachin,

You can do few things to solve the error

check if the case keys in the case table and the event log are a match.
check if the data is of right format, i.e check if it has all the necessary info in the activity table.

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rakesh.r19 · Answer

Hello Sachin,You can do few things to solve the errorcheck if the case keys in the case table and the event log are a match.check if the data is of right format, i.e check if it has all the necessary info in the activity table.

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