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I am curious to know “how to objectively evaluate Celonis as a solution” for process analytics and process mining. Is there any best practice / a checklist to assess the long-term viability of using Celonis for each new business use case?

 

I am able to create awareness around the basic differentiations between Data Analytics and Process Mining, but I'm not sure what factors to consider to make a quantitative assessment for wider education and evangelization. Expectation management around the solution should be handled with objectively. Seeking some ideas here from the wider users.

When evaluating Celonis as a solution for business use cases, there are several factors that you should consider:

  1. Ease of use: Celonis should be easy to use, with an intuitive interface that allows users to easily access the data and insights they need. The solution should also provide clear documentation and support to help users get started and troubleshoot any issues.
  2. Data integration: Celonis should be able to integrate with a wide variety of data sources, including ERP systems, databases, and other business applications. The solution should also be able to handle large volumes of data and provide fast and reliable data processing.
  3. Analytics capabilities: Celonis should provide a range of analytical capabilities, including process mining, data visualization, and predictive analytics. The solution should also be able to generate insights and recommendations based on the data it processes.
  4. Customization: Celonis should allow for customization to meet specific business needs. This includes the ability to customize data models, create custom dashboards and reports, and integrate with other business applications.
  5. Security and compliance: Celonis should be able to meet the security and compliance requirements of the business, including data privacy, access controls, and audit trails.
  6. Pricing and support: Celonis should provide transparent pricing and flexible licensing options. The solution should also offer reliable and responsive support to help users troubleshoot issues and get the most out of the solution.

By considering these factors, businesses can evaluate Celonis as a solution for their specific use cases and determine if it meets their needs. It's also important to test the solution in a real-world scenario to ensure it delivers the expected value and ROI.


Do you mean in a competitive fashion, like comparing with Signavio or others? Or more related about the need to have a process mining solution in place?


Hi Guillermo, I am looking for "why Process Mining Solution (Celonis) and why not some other BI tool". I am curious how to quantitatively evaluate through a checklist or a questionnaire.

 

I am looking for alignment around

* Expectation management around Process Mining outcome

* How to (or How-not-to) use Celonis

* Operational vs Strategic use of the tool, etc.

 

Please note - our colleagues understand what is process mining and what is Celonis. Hence the need to objectively manage the expectation with an aware group of users.


Got it.

 

Hay you (or some colleague) have access to Partner Portal?

 

https://www.celopeers.com/s/partner-portal

image 

there, in the Assest Library you should find information for that.

 

If not, let me know and I will ask around

Or maybe @gabriel.okaba11 can give you some info


I don't have the permission access to the Partner Portal because I am not part of a consulting/partner company. 🙂

Appreciate if Celonis can share some best practice around it.


I don't have the permission access to the Partner Portal because I am not part of a consulting/partner company. 🙂

Appreciate if Celonis can share some best practice around it.

I have DMed you.


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