Any brief notes on below would help.
ITSM Process - AI/ML based Solutions for :-
1. Multihops / Reassignments.
2. Overall Queue Management ( Rework Inside Teams ).
3. Any other plethora of use cases involving AI/ML
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Hi Prakash,
Thank you for reaching to us.
In order to be able to assist you further, we would suggest to send an email to servicedesk@celonis.com with detailed description.
We will gladly assist you.
Thank you in advance.
Regards,
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