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What does this data job error message mean?: Jobs in this schedule are on inactive team

  • June 7, 2024
  • 2 replies
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shane.proct
Level 4
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One of my scheduled data jobs keeps skipping due to this message: "Jobs in this schedule are on inactive team". What does this mean?

 

To my knowledge, there were no changes to the data job. This data job has successfully been running for months, but began failing on 06/05.

Best answer by mateusz.dudek14

Hi Shane,

 

I can assume these are templates from an APP that was updated. By default due to my Knowledge marketplace apps are stored in separate teams, which that specific that could be deleted/desactivated.

 

In your place I would make a ticket to Celonis guys to let them know about that behaviour, as it seems not be working as intended. Maybe you should just recreate that specific template by just copying the code into newly created one?

 

Best Regards,

Mateusz Dudek

2 replies

mateusz.dudek14
Level 11
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Hi Shane,

 

I can assume these are templates from an APP that was updated. By default due to my Knowledge marketplace apps are stored in separate teams, which that specific that could be deleted/desactivated.

 

In your place I would make a ticket to Celonis guys to let them know about that behaviour, as it seems not be working as intended. Maybe you should just recreate that specific template by just copying the code into newly created one?

 

Best Regards,

Mateusz Dudek


shane.proct
Level 4
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  • Author
  • Level 4
  • June 26, 2024

Hi Shane,

 

I can assume these are templates from an APP that was updated. By default due to my Knowledge marketplace apps are stored in separate teams, which that specific that could be deleted/desactivated.

 

In your place I would make a ticket to Celonis guys to let them know about that behaviour, as it seems not be working as intended. Maybe you should just recreate that specific template by just copying the code into newly created one?

 

Best Regards,

Mateusz Dudek

Thank you for the response! I did have to reach out to Celonis on this one. It did end up being something on their end.