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Error message:

Error during extraction. Exception message: Unexpected character ('?' (code 63)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false')

at [Source: (String)"???<html class="gr__stbeehive_oracle_com"><head><meta http-equiv="Content-Type" content="text/html; charset=windows-1252"><meta

name="description" content="____This_pod_is_enabled_currently____">

<title>Unplanned Outage</title>

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html, body, div, span, applet, object, iframe,

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fiel"[truncated 3308 chars]; line: 1, column: 2], body: ???<html class="gr__stbeehive_oracle_com"><head><meta http-equiv="Content-Type" content="text/html; charset=windows-1252"><meta

name="description" content="____This_pod_is_enabled_currently____">

<title>Unplanned Outage</title>

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quotes: none;

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border-collapse: collapse;

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<div class="bbnn">

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<a href="https://cloud.oracle.com?ssSourceSiteId=splash" class="bbnn-logo">

<img alt="" src="https://www.oracle.com/splash/cloud-oracle-logo20.png" class="bb-logo-img">

<div class="bb-logo-text">Cloud</div>

</a>

</div>

</div>

<div class="sec-container">

<div class="sec" style="width: 854px;">

<div style="margin: 60px 0px; padding: 50px 50px; border: 1px solid #d6dfe6; background: #fff; border-radius: 2px; -m

oz-border-radius: 2px; -webkit-border-radius: 2px; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 14px

; font-color: #333333; line-height: 22px; min-height: 100px; display: flex; flex-direction: row; align-items: center;">

<div><img alt="" src="https://www.oracle.com/splash/cloud-issue-92.png" style="width: 92px; height: 92px"></div>

<div style="margin-left: 50px;">The Oracle Cloud Fusion Applications service you are trying to access is temporarily unavailable. Rest assured, we are working to restore the service, and we apologize for the inconvenience.</div>

</div>

 

</div>

</div>

 

</body></html>

. Celonis Support ID: b5969755-af32-4568-84c5-67912b5c0063

 

 

 

I already created a ticked on Monday(11/04)but I am still waiting for an answer. Ticket ID: 00115547

 

Thank you so much!

 

 

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