HI,

in this step EMS filters the activities of the model, what I see is that the "Case Coverage" is zero, which is strange because I see that you select activities, what happens when you click on "More"? or move the bar of the down? . In my experience, when there are many activities in this window, the creation of the model takes longer and it does not let you continue to the "incoming Cases".

Regards!

Juan C

Colombia

Hello Juan,

Thanks for reply ! More and Less buttons are also inactive. When I mode the bar down there is more checked and unchecked activities. I can change them but though cant skip the step. what do you mean "Longer"? should I wait for more than 30 minutes ? 1 hour ?