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Hello,I having trouble with Data jb for a long time. it is working 3 days well then gets error 2 days in a row. It is getting error at night then works fine in the morning. Is it normal ? are you also having this kind of problems ?

  • August 10, 2022
  • 3 replies
  • 11 views
Ö
Level 7
Hello, I having trouble with Data jb for a long time. it is working 3 days well then gets error 2 days in a row. It is getting error at night then works fine in the morning. Is it normal ? are you also having this kind of problems ?

    3 replies

    V
    Celonaut
    Dear Omer, Thank you for reaching out. In order to be able to assist you further with your concern, we would suggest sending an email to servicedesk@celonis.com and include the full URL of the Data Job that is having issue so we can check the logs. Many thanks for you understanding. Best regards, Valmira Abdiu
    .
    Level 8
    • .146004319
    • Level 8
    • August 17, 2022

    DO you have more information to this? What is the error?

    Ö
    Level 7
    • ömer.petek
    • Author
    • Level 7
    • August 22, 2022

    DO you have more information to this? What is the error?

    Hi Nihat,

     

    We are still testing but, the problem was probably; extractor was not updated.

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