Hello everyone!

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I have the code below:

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AVG(

   CALC_THROUGHPUT(

    ALL_OCCURRENCE_'Process Start'] TO FIRST_OCCURRENCE_'Incident assigned to a new operator'], 

    REMAP_TIMESTAMPS("activity"."SYS_CREATED_ON", SECONDS)

   ) / 60 /60

  )

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which calculates averate throughput time until activity "Incident assigned to a new operator" occurs. I have however changed the data transformation script, so that this activity can now either be

• "Incident assigned to an operator by service desk" OR
• "Incident claimed by operator from incident pool"

Obviously this change broke my KPI, as what used to be one activity can now be either one of the two. I was hoping it would be possible to pass two strings to FIRST_OCCURRENCEn] (such as FIRST_OCCURRENCEu'Activity A','Activity B']), indicating I want to measure time until occurence of either "activity A" or "activity B", similarly to NODE_ALL,] vs NODEy], but unfortunately this is not possible. Does anyone have any idea how to solve this?

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Many thanks!

Jan