Action Flows:How to aggregate cases pertaining to 3 different conditions into a single send email module and send out a single email for all cases under those 3 different conditions?

Hi,

Simply said, it's impossible in AF itself (I mean connecting few modules to only one module), but you've got few other solutions:

A) Trigger single AF each time changing the data given by changing filter (filter may be stored in backend table, and modified).

B) connect specific items by some kind of KEY to them connected by some kind of key

C) Aggragate and gather them in single SQL table.

Best Regards,

Mateusz Dudek

Hi Mateusz,

I have implemented something similar to this but it seems the email is only including the cases from only a single query data module and the rest of the cases for other two scenarios are getting ignored.

One more thing is the email is picking up the cases for only a single query data module but still its giving duplicate entries.