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A warm welcome from the CPM flight deck

  • February 27, 2026
  • 7 replies
  • 334 views

caspar.jans
Celonaut
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Hello dear community members, 

A little while ago the process management topic received its own section at the Celonis community page and I would like to take this opportunity to introduce myself and provide a little bit of context around this little part of our larger community website.

My name is Caspar Jans and I head up the global go-to-market team for the Celonis Process Management solution (hence the name of this section: process management). I've been in this space (BPM) for about 15-20 years now and I am looking forward to interact with all of you on this community page, at events or in customer calls.

One important aspect to highlight here, is that when we speak about process management, we usually refer to process modeling and process governance and not about the process mining aspect (which is covered in the rest of the community website). 

We have a number of experienced CPM Specialists, Services Consultants and Support Engineers at the ready to answer your questions. 

I will also use this channel to regularly post about topics that come back in multiple customer conversations, think about how to set up a process hierarchy, what does process classification actually mean and what can it do for me?

So, stay tuned, come back often and let's built up an active community for our process management (also known as the D (design) in our A-D-O slogan).

Regards,

Caspar

7 replies

joos.buijs
Level 10
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  • Level 10
  • February 27, 2026

Hi Caspar, long time no see/speak :) Good to hear from you this way.

Looking forward to all the updates in the feature area of Celonis which could provide a lot of value for customers!!!

Kind regards,

Joos
Sittard :D


caspar.jans
Celonaut
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  • Author
  • Celonaut
  • March 1, 2026

Hi ​@joos.buijs , that has been a minute and a half… We should catch up someday at the market square in Sittard, I can fill you in on what we're doing on the process management side of things… regards, Caspar


Ayse Nurperi Ozgen
Level 9
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Hi Caspar, great to see you here!

We actually met at the Business Transformation Summit when I was still working mainly with SAP Signavio. I remember asking you whether Celonis had a Process Management solution, and that conversation really stayed with me.

Now that I’m working with Celonis again, I’m very happy to see Process Management getting its own space in the Community.

Looking forward to following this space and hopefully crossing paths again soon!

Best,

Ayse


caspar.jans
Celonaut
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  • Author
  • Celonaut
  • September 16, 2026

Hi Ayse, welcome back and good to read that you are working with Celonis again. In case of questions or if you want to have a quick chat about process management, please do not hesitate to contact me.

regards,

Caspar


johanna.grinb
Level 9
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​@caspar.jans  Thanks for the introduction and for giving process management its own home here 🚀 a dedicated space for modeling and governance topics is very welcome.

The announced posts on process hierarchies and classification sound especially useful. My team and I are already counting down to October, when the new CPM features go live.


caspar.jans
Celonaut
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  • Author
  • Celonaut
  • September 16, 2026

​@johanna.grinb thank you for this kind feedback and the reminder on the process hierarchy and classification topics. I will start posting next week about these topics. 


johanna.grinb
Level 9
Forum|alt.badge.img+1

​@johanna.grinb thank you for this kind feedback and the reminder on the process hierarchy and classification topics. I will start posting next week about these topics. 

Sounds good! 😇