Hello dear community members,
A little while ago the process management topic received its own section at the Celonis community page and I would like to take this opportunity to introduce myself and provide a little bit of context around this little part of our larger community website.
My name is Caspar Jans and I head up the global go-to-market team for the Celonis Process Management solution (hence the name of this section: process management). I've been in this space (BPM) for about 15-20 years now and I am looking forward to interact with all of you on this community page, at events or in customer calls.
One important aspect to highlight here, is that when we speak about process management, we usually refer to process modeling and process governance and not about the process mining aspect (which is covered in the rest of the community website).
We have a number of experienced CPM Specialists, Services Consultants and Support Engineers at the ready to answer your questions.
I will also use this channel to regularly post about topics that come back in multiple customer conversations, think about how to set up a process hierarchy, what does process classification actually mean and what can it do for me?
So, stay tuned, come back often and let's built up an active community for our process management (also known as the D (design) in our A-D-O slogan).
Regards,
Caspar