Hello Everyone,Can any one help me on how we can create our own customized domain automated emails(not @celonis.com) in studio.Thanks,Venkat N

Hi Venkat,

In Action Flows, when you use the "email" module, you can connect to an SMTP server or use another email provider using the email address / account you would like to use for the emails.

Best

Steffen

Thanks Steffen for the response.

Can you help me what are the permissions required if we set up using general Email module with outlook.com.

or any other Email module.

Thanks in advance,

Venkat N

Please have a look at the help page and navigate to Action Flows, there you will find documentation and guidance for the implementation.

Best

Steffen

Thanks again Steffen for the response.

I have tried following guidance in help page and using my email credentials as username and password. but it is failing with an error "Message failed: 554 5.2.252 SendAsDenied". it is not provided with permission info

Please let me know if there is any info regarding the permission required to set up Email module.

I have followed instructions provided in below help link.

celonis.cloud/help/display/CIBC/Email#Email-ConnectingOtherEmailusingIMAP

Thanks,

Venkat N

Hi Venkant,

can you share which module you are using and the configuration of it. In case you can create an Action Flow you should have all the required permissions to send an email.

Best

Kevin

Hello Venkat,

It is possible that you need to whitelist the IP in the exchange server

I followed this tutorial provided my Microsoft and it worked

https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365#option-3-configure-a-connector-to-send-mail-using-microsoft-365-or-office-365-smtp-relay

Obs.: It is not related to the module (Studio-Action Flow)

Best,

Gabriel