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I use a manual sensor to reopen tasks in Views. Right now I try to create a solution that would reopen tasks based on the Smart Sensor.

 

In order to do so, I duplicated the Manual skill and changed the trigger from Manual to Smart sensor choosing the same Knowledge Model and Record Identifier and applying PQL filters. The skill preview shows a number of tasks as I would expect.

 

The issue I have is that at Get Task stage there is no identifier passed and the skill cannot get reopen even though I use the same identifier as I use with skill created as Manual Sensor.

 

Hi Mateusz,

 

We are experimenting with the action flows and found out that you can pass variables in the url of the webhook by adding a question mark after the webhook url, and then state your identifiers. Not sure if this is also applicable to your case, but maybe it is worth a try. Our URL looks something like this, where the parts between de curly brackets are placeholders.

 

https://<team>.eu-1.celonis.cloud/ems-automation/public/api/root/<id>/hook/<id>?orderid=${Purchase Order}&lineid=${Purchase Order Line}


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