Hi Alejandra,

Could you specify which type of views you’re working with?

Here is a note on the type of variables and their intended use:

• Knowledge Model variables allows you to store a value centrally while referencing it in one or more other entities within the same Knowledge Model.
• Package variables: Package variables allow you to centrally create and manage information that is referenced and reused across your package, enabling you to update them in one location only. See: Variables.
• View variables: View variables allow you to centrally create and manage information that is referenced and reused across components and assets, enabling you to update them in one location only. See: View variables.

Here you can find more information on Knowledge model variables and View Variables

Let me know if I can further help you

Hi, I don't know if Alejandra found a workaround for her problem, but I'm facing a very similar thing and the documentation was no able to help me in this. When I try to create a KM variable, it doesnt shows in the views listing, like the image below:

Besides, when creating a view variable, this second option of "Variable Scope" dont show either. So now I'm locked and cannot use variables of paramethers in KPI's from the KM to the view.

Can you help me?

Hi Paulina - Thanks for your reply. I created a variable in a Knowledge Model and that Knowledge Model is being used for a particular View. However, in the View all I see under 'Knowledge Model' variables is the same as what Carmen posted above.

Hello, please be aware that currently, Knowledge Model in the new studio experience have to be created from the code editor using this syntax:

- id: LIMIT_ORDERS

displayName: Maximum amount of orders

description: ""

value: "500"

Then, to be able to use them in the new views, you have to use this syntax: ${LIMIT_ORDERS}