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How to create Augmented attributes? as we do not have PQL editor here

  • November 4, 2022
  • 2 replies
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Best answer by abhishek.chatu14

 Hi Raman,

 

It's important to understand your use case with Augmented Attributes, currently they are used to store user defined data in your Studio App. You would not require a PQL editor there as you are trying to give custom values like "Open", "In Progress", ... etc. anything that requires PQL can be done using Attributes.

 

An example would be let's say I want to send emails for a certain scenario. I would send an email and update my augmented attribute to "Completed". This helps me track all cases that have be sent over an email. 

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abhishek.chatu14
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  • November 4, 2022

 Hi Raman,

 

It's important to understand your use case with Augmented Attributes, currently they are used to store user defined data in your Studio App. You would not require a PQL editor there as you are trying to give custom values like "Open", "In Progress", ... etc. anything that requires PQL can be done using Attributes.

 

An example would be let's say I want to send emails for a certain scenario. I would send an email and update my augmented attribute to "Completed". This helps me track all cases that have be sent over an email. 


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  • Level 8
  • 42 replies
  • November 4, 2022

Thanks Abhishek :)