Question
How to auto forward the signal List mails from Action engine when recipient mail is not responding
Hello Team,
How to auto forward the signal List mails from Action engine when recipient mail is not responding.
Senario:
If the employee mail has been revoked or mailbox full error is coming the Action Engine Signal will move to his/her manager/sponsor.
Auto forwarding the mails to another mail on receiving the failure acknowledgement from the routing rule defined mail
Hi Pritam,
this is a feature that is currently not possible. In case this is still relevant, I recommend opening a ServiceDesk ticket with a feature request. In case other customers can profit from it it will be implemented by our product team at some point.
Best
Kevin
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