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Hello Team,
How to auto forward the signal List mails from Action engine when recipient mail is not responding.
Senario:
If the employee mail has been revoked or mailbox full error is coming the Action Engine Signal will move to his/her manager/sponsor.
Auto forwarding the mails to another mail on receiving the failure acknowledgement from the routing rule defined mail

Hi Pritam,

 

this is a feature that is currently not possible. In case this is still relevant, I recommend opening a ServiceDesk ticket with a feature request. In case other customers can profit from it it will be implemented by our product team at some point.

 

Best

Kevin


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