Dear community,
I have created my own eventlog from sap (field names are the same as in celonis eventlogs) and imported it to default analysis. I do not have problems with process explorer nor with process variants.
However when I open Process Overview I can see some happy path but with 0 cases:
Bildschirmfoto 2020-09-27 um 16.55.4725101336 249 KB
Througput times and activities are displayed correctly. What could be possible cause for this strange behavior.
Greetings,
Ula Jessen
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Hi @urszula.jesse,
unfortunately, I am unable to check the screenshot that you have provided. Could you please post it once again?
Happy to discuss the topic further then!
Best,
Justin
Hello Urzsula,
do you have any filters applied on the Process Explorer (i.e. removing olded dates?)
When you go to Event Collection->Data Model->click on the Detail information - how many case counts do you see? It might be that you didn't define any case table.
Best,
Gabriel
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