Question
Happy path showin 0 cases
Dear community,
I have created my own eventlog from sap (field names are the same as in celonis eventlogs) and imported it to default analysis. I do not have problems with process explorer nor with process variants.
However when I open Process Overview I can see some happy path but with 0 cases:
Bildschirmfoto 2020-09-27 um 16.55.4725101336 249 KB
Througput times and activities are displayed correctly. What could be possible cause for this strange behavior.
Greetings,
Ula Jessen
Hi @urszula.jesse,
unfortunately, I am unable to check the screenshot that you have provided. Could you please post it once again?
Happy to discuss the topic further then!
Best,
Justin
+2Hello Urzsula,
do you have any filters applied on the Process Explorer (i.e. removing olded dates?)
When you go to Event Collection->Data Model->click on the Detail information - how many case counts do you see? It might be that you didn't define any case table.
Best,
Gabriel
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