Question
File connection not found
Hi team,
I am trying to upload a .csv file in to the Celonis Frontend datamodel. but everytime i do that press on reload, im getting a File connection not found error. I searched the community and i cannot seem to find a reason for this.
Any suggestion would be helpful.
Thank you.
Hey @rahulbhat,
welcome to the Community and thanks for reaching out!
I need more details to further investigate your problem:
Can you specify which version of Celonis you are using?
The upload of your csv. file works fine?
Can you please send a screenshot of the error?
In general, please be aware that the file upload limit is 1 GB per file.
Best regards,
Your Celonis Data Science Team
Hello.
Thank you for the reply.
I am currently using Celonis 4.5
The upload of .csv file works fine. After uploading , it gives an error of
File Connection not found with one entry for .csv file.image1421495 54.9 KB
Hey @rahulbhat,
thanks for sharing the information. Unfortunately, we still cant give you a clear answer on why this is not working correctly.
As a workaround, Id like you to create a new data model and try to upload the .csv there.
Otherwise, please open a ticket at our service desk - our employees will take care of your question with best knowledge. You can create a ticket via https://servicedesk.celonis.com or e-mail to servicedesk@celonis.com
Best,
Your Celonis Data Science Team
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