
Hi,
I did a test about the Conformance analysis in Celonis. How does the conforming cases (%) are calculated ?
I created a process like this :
image1076124 9.2 KB
And that are the process for a specific case (NO ALLOWLISTED) :
image280788 19.7 KB
The system say that the conformance cases (%) is 100% :
But is not the true I dont understand
thanks in advance.
Audrey

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Hi Audrey,
this looks indeed not correct. After creating the model under Edit process model, did you click on Launch Analysis button on the bottom right?
Best
David
Hi David,
Yes I click on the Launch Analysis button.
Audrey
Hi Audrey,
can you please submit a ticket to the service desk via https://servicedesk.celonis.com/ ?
To give some feedback and investigate further, we would need some more information, like the EMS team name, or the Celonis version if you are using the on-prem CPM4 product.
Thanks for your help and best regards
David
Hi,
Did we get any answers to this. Very interested to see how the percentages are calculated.
I am sure there wont be any but were there any filters while referring to the conformance percentage
Thanks
Akshat

Hello Audrey. Could you send me the ticket number (Service Desk) so I can check the progress, please?
Thanks.
DS Team.
Transformation Center #SD00132161
Hi,
Is not a ticket open with Celonis, but with a PO (hours we bought) with Celonis.
Audrey
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