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We are facing an issue in Views in studio where all the changes made in views gets reflected in apps except a single KPI.

 

This KPI displays total order value and uses a variable(named currency) in the package settings which will automatically update KPI based on the input value

Eg: if the variable(currency) is given a value 'USD' then in the views the total order value will be updated with respect to USD exchange rate.

 

When the variable is changed in studio under package setting to whatever currency, it gets reflected in the views when we refresh in the studio. Whereas, when we try to publish it the KPI value does not get updated and remains with the old value.

 

Any possible error that could have taken place here or is this some kind of bug?

Dear Vamshmi,

In order to be able to assist you further with your concern, could you please raise a ticket in Celopeers or send an email at servicedesk@celonis.com, provide us with the information posted here, EMS Team URL and a screenshot,

Thank you in advance.

Best regards,
Valmira Abdiu

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