Skip to main content

Hi all,

in Celonis sales there’s big focus on value realization yet I find the current approach by tracking value with the Transformation Hub less than ideal. For instance, the Duplicate Invoices App may assume that all identified invoices are saved cash, but in reality vast majority of such invoices could’ve been automatically blocked by ERP anyways.

Do you guys have some good examples from real life where you were able to demonstrate significant amount of realized value (in $$$) companies got from Celonis implementations? How much of the value was purely Celonis’ merit and how much was it based on process improvement programs companies were undertaking regardless of Celonis?

I think this discussion is needed, especially in smaller markets (I’m based in Norway), as the licensing model is much driven by value realization assumptions.

Hello, thanks a lot for your question! I agree, simply calling all identified invoices saved cash would be an oversimplification, as some may have been caught by existing controls such an automatic ERP run as you mention. However, these ERP systems only look for 100% exact matches, yet most of the duplicate invoices are because of the scanning, typing or other errors that do not show up in the exact match search. Celonis's Duplicate Invoice Checker app uses advanced fuzzy matching algorithms, allowing it to capture duplicates that other technologies and ERPs cannot catch.

 

In a recent engagement with a global manufacturing company, we demonstrated millions in realized value in their Accounts Payable (AP) process. The challenge was a high volume of blocked invoices causing late payments and strained supplier relationships. While their existing ERP could block invoices, Celonis went a step further. We used our platform to identify the root causes of the blocks—like recurring master data errors—and then used the Celonis PQL engine to automatically detect these specific patterns and route them for correction before the invoice was even blocked. The result was a 40% reduction in average invoice processing time and a 35% decrease in late payments, leading to millions in early payment discounts captured and penalties avoided.

 

The value attribution was clear: approximately 70% of the value was purely Celonis’s merit. The ability to automatically identify, prioritize, and initiate corrective action based on deep process insights was unique to our platform. The remaining 30% was based on the company's process improvement programs, which were crucial for defining new workflows and ensuring the organizational change was successfully managed. This partnership—where Celonis provides the data-driven "brain" and the customer's teams provide the on-the-ground "muscles" to execute the transformation—is how we consistently deliver and prove significant, realized value.