Hello Omachi-san,

In the product doc there is one warning regarding the export function.

Export (celonis.com)

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Overview

• Exports need to be activated in the analysis settings by the analyst.
• Analysis components can be exported as .csv and .xlsx.

Warning

Export only works on the full cloud integration of Celonis. Uplink scenarios do not have this feature .Export only works when you are not dealing with demo data model.

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Based on this maybe you could check two points.

• Whether you are using correct role when you accessed the environment
• Whether the environment is the full cloud integration or not

Regards,

Hayamu Takahashi

Hello Takahashi-san,

Thank you for your reply.

I checked the settings screen as a user with an admin role, but I cannot find that setting.

Also, I use the data model created by the connector.

What kind of things do you think could be the cause?

Regards,

Satoshi Omachi

Hi Santoshi ,

Please follow the screenshot :

If you are still not able to find or download - Please raise a ticket in Celopeers Service desk with the team url - they will help you to enable it.

Regards

Ayan