Customer Success Story: Saint-Gobain + Celonis

We’re continuing our customer showcase series with our next feature: Saint-Gobain.

As a global leader in light and sustainable construction, Saint-Gobain faces a massive operational puzzle. Managing a vast network of global operations means balancing consistency, compliance, and scalability across multiple countries every single day.

Their ultimate goal? Boost customer satisfaction by ensuring daily process inefficiencies never stand in the way of customer requirements.

To turn this vision into reality, Saint-Gobain integrated Celonis directly into their strategic roadmap. They knew that true process excellence couldn't just live in a centralized tech room, it had to be put directly into the hands of the people running the business.

By giving their frontline teams real-time visibility and control through Celonis, Saint-Gobain has been able to:

📈 Drive operational consistency and seamless scalability across diverse global regions 

⚙️ Empower daily problem-solving by putting data tools directly in the hands of operational teams 

🛡️ Strengthen compliance by instantly spotting and correcting workflow friction points 

💼 Accelerate major tech transitions by using process data to clean up workflows during their global S/4HANA migration

“Our target is customer satisfaction and the way we can address customer requirements. If you want to make it real, and if you want to be sure you solve different inefficiencies on a daily basis, you need to put Celonis in the hands of the operational people.” – Matthieu Leviste, Head of Center of Excellence, Saint-Gobain

By making Process Intelligence an accessible, everyday tool for frontline staff, Saint-Gobain is transforming how they manage compliance and efficiency! 

👉 Read the full story 

Now it's your turn. How is your team using Celonis to solve everyday process challenges? Drop your stories or goals in the comments below!