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Customer Success Story: Thyssenkrupp Rasselstein + Celonis

  • August 3, 2026
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Hey Celonis Community! πŸ‘‹

Ready for some major process inspiration?

Let’s take a quick trip to Germany, home to Europe's largest production site for packaging steel: thyssenkrupp Rasselstein! They serve over 400 customers across 80 countries, but even global giants face massive market pressure.

To stay ahead, they set a bold goal: digitize their end-to-end supply chain. The catch? Their massive facility was powered by more than 300 different legacy systems! Talk about a breeding ground for operational silos and data blind spots.Β 

Worse yet, planners were completely "blind" to the status of incoming raw materials from their parent company, making it impossible to pivot when delays popped up.

πŸ”— Enter the Digital TwinΒ 

To shatter these silos, the team used the Celonis Process Intelligence Platform to build a real-time digital twin of their entire supply chain!

By streaming near real-time data from their parent company straight into their internal planning systems, they created a beautifully "connected supply chain." Now, instead of hunting through hundreds of systems, they have a single source of truth.

The Mind-Blowing ResultsΒ 

By taming their process complexity, they unlocked massive business wins:

  • Double-Digit Millions in Savings: Slashed excess inventory and unlocked millions in working capital! πŸ’°
  • Proactive Risk Management: Planners can now spot material shortages early and step in before production stalls. πŸ›‘οΈ
  • "Extremely Precise" Deliveries: Prediction accuracy skyrocketed, keeping their premium customer service promise alive. 🎯
  • Automation Magic: Celonis Action Flows now handle routine tasks like purchase order creations automatically, freeing up the team for strategy! πŸ€–

Thyssenkrupp Rasselstein proved you don't have to let 300+ legacy systems hold you back.

πŸ‘‰ Read the success story here!

πŸ—£οΈ Now it’s your turn!

How many systems are you balancing in your workflows right now? Are supplier blind spots driving you crazy? Drop your thoughts, questions, or emojis in the comments below!Β 

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