While doing the configuration for the digital twin, I came across the following doubts:1. Cases per day for incoming cases. What does it denote?2. FTE in Cash Payment involved in the process. Giving errors on putting the estimated weekly workload.

Question

2. FTE in Cash Payment involved in the process - when I am adding the FTE as per the estimated weekly workload the tool gives an error and on putting a value of FTE much more significant than that there is no error.

What does Simulation duration denote? On adding the Simulation duration of 400 Days, the simulation runs for 800 cases while the total number of cases is only 100. Can you explain this?

Please find the attached screenshots for the same.

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Dear Asif,

Thank you for reaching to us.

In order to be able to assist you further, we would suggest to send an email to servicedesk@celonis.com with detailed description.

We will gladly assist you.

Thank you in advance.

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sara.perol · Answer

Dear Asif,Thank you for reaching to us.In order to be able to assist you further, we would suggest to send an email toservicedesk@celonis.comwith detailed description.Wewill gladly assist you.Thank you in advance.

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