You can start here for the same
Configuring comments (celonis.com)
No That was not helpful at all, I followed it step by step but the comments are still not working. I need a better understanding on how the comment box works.
Go through this course, they add a comment box here
Build a Profile View - Add Content to the Profile View | Partner (celonis.com)
Thanks.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.